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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Whirlpool Duet Direct Drive front load washer. Purchased

Customer Question

I have a Whirlpool Duet Direct Drive front load washer. Purchased less than one year ago. All the front panel controls seem to work, but when I push the start button nothing happens, water does not flow into the tub.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Can I get the full model number located on a sticker just inside the door way? And if you start the washer and just wait, eventually and error should display on the screen if you have a display, or if you don't have a display it should start beeping and the wash light will start blinking. Count the flashes between the pauses and that is your error code. Can you tell me what appears on the display or how many times the wash light flashes?