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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We had a Model SCN60 installed on Wednesday. Last night it

Customer Question

We had a Model SCN60 installed on Wednesday. Last night it stopped making ice, but the motor is running continuously. We cannot get the on/off switch to work so the light will not come on.
Submitted: 1 year ago.
Category: Appliance
Expert:  John replied 1 year ago.

Since the unit is so new, you should notify the seller or company at, and request a warranty service call. If you or anyone other than an authorized servicer attempt repairs, you may void your warranty coverage. Thank you for choosing JustAnswer.