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Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.
Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.
Will it fill with hot and cold?
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So you know if the unit fills with COLD and HOt water only?
Ok there is a good chance the COLD water fill valve is plugged up. The screen on the valve often gets clogged causing that issue, Then basically you get more hot water or almost all hot water compared to cold. I would replace the valve to correct this issue as that is a common failure. Here is a link to the part for you and it comes with instructions and there is a helpful video to install one at this link.
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Are your hoses connected correctly to the unit HOT TO HOT COLD TO COLD...Double check this please I have seen that many times and people do not know it.
If you rate my service today you will get a link to get back to me directly here without delay for FREE as yes I would like to speak with you when you are at the unit for sure.
Just get back to me when you are at the machine, there may be a delay in my response but just get back to me.