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Are the flakes all over or primarily just on the rear panel?
Okay, so that means there was an issue with the door gasket. It is not sealing or was left open at some point to allow warm air in. Does the gasket appear to seal well now when the door is closed?
Does the drawer slide in and out easily or does it hang up at all? Could the drawer have been left open unknowingly? Warm air in the cabinet is really the only thing that will cause the frost you are seeing, and if it is heavier on the right, that is probably the side that got hung up.
There has to be an air leak somewhere. are the upper door seals sealing well, too?
I suspect the door may have gotten left open or something. Frost can only build if warm air is condensing inside and then freezing on the food product. I would clean all forst and really watch the doors.