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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2889
Experience:  Owner at Scott's Appliance Repair
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My Whirlpool refrigerator (less than a year old) has a read

Customer Question

My Whirlpool refrigerator (less than a year old) has a read out on the control panel in the front which says "Cooling Off" and it appears that indeed the cooling. I have tried several ways to try and reset it to no avail. It just chimes a few times and the message Cooling Off remains. I've tried several combinations with the different buttons in the front and I've also tried unplugging and plugging back in to reset it, but get the same read out....Cooling Off. The model number is *****
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

Hello I am Joel and I will be helping you this evening,

Your refrigerator and freezer will not cool when cooling is turned off.

■ To turn cooling off, press and hold the LOCK and MEASURED FILL buttons at the same time for 3 seconds. IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time. When cooling is off, “COOLING OFF” will appear on the display screen.

■ Press and hold LOCK and MEASURED FILL for 3 seconds again to turn cooling back on.

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Expert:  Joel Swenson replied 1 year ago.

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. Thank you for your immediate attention in taking

care of this.

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