How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79522
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have a whirlpool side by side fridge that needs the water

Customer Question

I have a whirlpool side by side fridge that needs the water filter replaced. The filter is in the upper right side and has a plastic door to pull and eject the filter. It will not open and i don't want to break the plastic door off
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

If the water is still dispensing, then nothing is frozen. So the only thing you can really do is turn the water off to the refrigerator to try to relieve some of the pressure and then try to dispense the water. After that, you'll need to try to open the case for the filter to see if the filter will eject. This is not something you can really control, but if it breaks then it breaks, the filter receptacle would need to be ordered and replaced anyways if it's not ejecting the filter properly so if the cover door breaks, then that means the filter receptacle would need to be replaced. Nothing really changes and these receptacles on these new refrigerators with the filters in the ceiling are failing quite a bit in the field I'm sorry to say so if it needs to be replaced then it's not uncommon at all.