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Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.
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The internal fuse has blown on the unit. You need to get at it to check it. If you remove the upper grill on the unit then you will see a single screw above the console remove that and lift up the console and it will rock forward,, once you have it forward you can see the inside of the unit. Looks above the console and inside for a WHITE BUS fuse on a filter board. See if that is blown, it is a 15 amp fuse. Replace it if it is bad. You are looking for this.
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