Need Appliance Repair Help? Ask a Technician for Answers ASAP
It's quite possible that an ice build up is blocking the downward flow of cold air from the freezer compartment to the refrigerator. The simplest way to find out is too use a heat gun or hair dryer to melt any accumulated ice in the cold air chute. If you'll send me the model number, I'll search for the technical information I need should the problem be caused by parts failure. Thank you.