Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.
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More than likely the defrost drain line behind the refrigerator panel is frozen up. Then when the unit defrosts the drain water runs down under the drawer and can freeze. You need to defrost the unit and remove all the shelves and the rear panel to expose the evaporator. There is a drain behind the rear BACK INNER panel on the unit. You need to remove that panel get to the drain pan under the evaporator defrost it with hot water, hair dryer or steamer...that will expose the drain hole. Once exposed used a turkey baster and hot water or a steamer to blast the ice in the line clear. Once you have it clear pour 1.2 cup of hot water down the drain to make sure the drain works and reassemble...that is it!
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