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So this is a top load washer which means you can remove the top panel to pull the clothes out. To do this, unplug the washer and get a putty knife. There are 2 hidden metal spring clips between the top panel and the front panel about 3 inches in from the right and left side. Push back on these 2 hidden metal spring clips with a putty knife to release the top panel and then the top panel will hinge up and backwards so you can remove the clothes inside.
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