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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Your touch panel is likely experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. Let me know what happens and I can get you the correct part information.
May I please have your model number so I am able to provide you with accurate, model specific information?
That is a part number. The model number is ***** a tag once the door is opened. It will be around the tub edge, right in front of the rubber door gasket.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?