How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81281
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have a Kitchenaid fridge with Sabbath mode that disables

Customer Question

Hi,
I have a Kitchenaid fridge with Sabbath mode that disables the water from dispensing. The Sabbath mode goes on and off randomly. When I start dispensing water, within seconds Sabbath mode will engage and stop the water. When I turn Sabbath mode off (by pressing the Sabbath mode button for 3 seconds) and start dispensing again, within seconds the Sabbath mode goes back on again. I can also hear a beep going on and off while the fridge is closed.
Sounds like an electrical issue.
Any suggestions of how to resolve on my own?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Unfortunately this is just an issue with the control board on your refrigerator. You have already tried to unplug the refrigerator and that didn't reset the board so unfortunately the control board would need to be replaced to resolve this issue because there is an internal short going on.