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My compactor is stuck in the up cycle mode (I think!) I

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My compactor is stuck in...
My compactor is stuck in the up cycle mode (I think!) I think that something is caught in the mechanism that creates and releases the upward motion. I can't open the drawer to remove it to get to the scissor action that will enable the drawer to be opened.
Submitted: 2 years ago.Category: Appliance
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Answered in 13 hours by:
3/10/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,551
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
Or at least a manufacturers name?

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