How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22914
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Bosch Axxis stackable washer/dryer combination. The

Customer Question

I have a Bosch Axxis stackable washer/dryer combination. The dryer is Model number WTA4410US. The problem is that the power light comes on but the display above the setting buttom does not light up and I can't start the dryer
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Turn the breaker off for an hour and if it still acts the same way, the control will probably need to be replaced. Let me know what happens after the power cycle and I can get you part information, if necessary. Hopefully the reset will work and you won't need it!

Customer: replied 1 year ago.
I unplugger the dryer for over an hour and then plugged it back in. It still does the same thing. The display does not light up.
Expert:  Kelly replied 1 year ago.

I believe the main control will need to be replaced. It is accessed by removing the top panel and will simply unplug and plug in, making for an easy replacement!

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!


Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

Customer: replied 1 year ago.
I finally got the control module for the Bosch AXXIS dryer Model number WTA4410US. I replaced it and the display still does not light up. As before only the small power light comes on.
Expert:  Kelly replied 1 year ago.

Do you see any issues with the connections to the display? If you ordered through the link I sent you, they will allow you to return the part you got. If the wiring is okay, the only other part would be the display board. That would be very odd to fail, though, so look closely at the connections and wiring.


Customer: replied 1 year ago.
Connections all look good. I did find out that the door switch had a bent contact lever. I straightened it out and now the dryer runs but still no display.
Expert:  Kelly replied 1 year ago.

So the display board would be suspect.

Customer: replied 1 year ago.
The led's still work just not the display. Any idea the part number for the display board?Chris
Expert:  Kelly replied 1 year ago.
Expert:  Kelly replied 1 year ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.

Customer: replied 1 year ago.
Kelly,I have returned the control module and ordered a display board. Thanks for all your help.Chris Choat
Expert:  Kelly replied 1 year ago.

Thank you.