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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Stove top #PCS366US. Both simmer units are non operational.

Customer Question

Stove top #PCS366US. Both simmer units are non operational. Do not ignite. I had a large boil over and they stopped working. Appliance repair in my area cannot get parts needed. He said I needed igniter and cellenoids. I do not know how many of each.
The front middle burner takes a while to ignite, but will work. Sometimes I have to ignite the center back for the front one to catch.
Since the stove is 16 yrs old, do I need to replace all igniters? And are they different for the simmer units?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

Do you hear it clicking or trying to light?

Customer: replied 1 year ago.
No.
Expert:  Appliance Guru replied 1 year ago.

OK you likely need a new simmer control kit for the unit, have you taken the top off to check for any more water under it?

Customer: replied 1 year ago.
There's no water. It's been months since the boil over.
Expert:  Appliance Guru replied 1 year ago.

You need to replace the simmer control kit and spark module on the unit to get this corrected.

Customer: replied 1 year ago.
I know that. Please re-read the original question. I want to know how many do I need. Do I need one simmer kit for each unit? So far, we have wasted a lot of time here and I'm really not satisfied.
Customer: replied 1 year ago.
Please just cancel this order.