Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ice maker not working on a whirlpool gz25fsrxyy2, Took back…

Customer Question
Ice maker not working...

Ice maker not working on a whirlpool gz25fsrxyy2

Contractor's Assistant: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.

Took back panel off in frigid to see if line blocked. Thawed with hair dryer and doesn't see to sending water to maker.

Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 minutes by:
3/8/2016
Appliance Technician: Sean F., Customer Service replied 2 years ago
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
Experience: Appliance Tech at Appliance Repair
Verified

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my EYES & EARS! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem.

Can you please look in your icemaker are the finger that eject the ice are the pointing at one a clock?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
They are pointing downward
Appliance Technician: Sean F., Customer Service replied 2 years ago

Please put your fingers in the the icemaker and see if you feel ice in it.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
No. Dry
Appliance Technician: Sean F., Customer Service replied 2 years ago

O.K if that is the case you have a bad icemaker and will need to be replaced to fix it.

Part number you need is W10377151.

Very easy to install. I can provided you a video if you needing one.

Thanks Sean

****We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue follow-up questions at no additional charge after rating my service if you still needing help.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I'll take the video and thanks for the help.
Appliance Technician: Sean F., Customer Service replied 2 years ago

Here is the video www.youtube.com/watch?v=OZR1rFBD7TU

Have a great day

Sean

****We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue follow-up questions at no additional charge after rating my service if you still needing help.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sean F. Your Own Question
Sean F.
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
202 Satisfied Customers
Experience: Appliance Tech at Appliance Repair

Sean F. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have an ice maker that just stopped working. The water
I have an ice maker that just stopped working. The water dispenser works fine and the filter is new.. Can you help??? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Our ice maker is not working. The water dispenser is fine
Our ice maker is not working. The water dispenser is fine but the ice maker just stopped making ice. We need to replace our water filter, but will that make the ice maker stop working? Refrigerator is… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Question on Kenmore Elite 74023 ice-maker. Water Dispenser
Question on Kenmore Elite 74023 ice-maker. Water Dispenser works but ice maker does not. My on-line research suggests it's either the inlet tube is blocked or the ice-maker itself needs to replaced. H… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a whirlpool gz25fsrxyy2, not 2 years old. a couple
We have a whirlpool gz25fsrxyy2, not 2 years old. a couple of weeks ago, during some of that polar vortex weather (it was 7 degrees here in Decatur, Alabama), the ice maker stopped working, and never … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I recently turned off the water supply for three days to my
I recently turned off the water supply for three days to my GE Profile Model PFSS2MIYCSS, serial # XXXXX french door refrigerator. The ice maker is in the top left corner of the freezer drawer. The po… read more
Tim Alan
Tim Alan
Appliance Technician
Associate Degree
1,240 satisfied customers
The ice cube dispenser in my freezer does not freeze the water.
The ice cube dispenser in my freezer does not freeze the water. Water flows OK. The refrigerator is Model TFH22JWTA. How can I determine what the problem is?… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Frigidaire, Gallery series ice maker stopped working this week.
Frigidaire, Gallery series ice maker stopped working this week. We get water from the door, but the ice tray is not filling with water and so is not emptying. I cleared some ice from around the mechan… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a Whirlpool side by side refrigerator and the icemaker
I have a Whirlpool side by side refrigerator and the icemaker will not make any ice. The cams on the front of the unit work fine with the cams turning continually while the arm is in the position for … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
My Frigidaire refrigerator's icemaker is not working.
My Frigidaire refrigerator's ice maker is not making ice. When I lift the arm for ice making, water drains from the refrigerator onto the floor from below the refrigerator. The water dispenser on the … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a ge refrierator with a bottom freezer. Model # XXXXX
I have a ge refrierator with a bottom freezer. Model # XXXXX SERIAL # XXXXX The icemaker is not making ice however the water dispenser is giving water at a normal rate. It does noe seem like water is … read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
My GE refrigerator/freezer model GTL22JCPARBS ice maker quit
My GE refrigerator/freezer model GTL22JCPARBS ice maker quit making Ice. I noticed the entire back side where water comes down had frozen including the the back inner panel. I took panel off and with … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytag MFI2269 bottom freezer, and the ice maker stopped
I have a Maytag MFI2269 bottom freezer, and the ice maker stopped working. No ice. The switch is on. The fridge has not been moved since it was installed a year ago. No apparent kinks in the line. Fil… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a side/side Whirlpool Refrig. about three years old.
I have a side/side Whirlpool Refrig. about three years old. The ice cube maker does not work, no water will come into it. I have checked the installation, which is correct, a new filter, no kinks in t… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
We bought a house with a Whirlpool Side-by-Side refrigerator
We bought a house with a Whirlpool Side-by-Side refrigerator Freezer with an "Ice Majic Plus proiduction System. The Ice Maker is not working. Is there something I can do to fix it. I have no instgruc… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
kitchen aid superba 20 yrs old ice maker quit cannot
kitchen aid superba 20 yrs old ice maker quit cannot find block in line don't know what else to do...help??… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Maytag model msd2651hew. Replaced the water filter and now
Maytag model msd2651hew. Replaced the water filter and now the ice maker isn't making ice. Water pressure is good.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a GE side-by-side refrigerator/freezer and there is
I have a GE side-by-side refrigerator/freezer and there is ice building up in the bottom of the freezer. It is a model TFX22CR. It seems that the ice maker continues to pull water from the line, even … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a PSD262LHEZ fridge, the ice maker is not working. I
I have a PSD262LHEZ fridge, the ice maker is not working. I do have water coming out of the dispenser it is cold as well. The ice maker was working prior to changing the water filter. I do not believe… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x