Need Appliance Repair Help? Ask a Technician for Answers ASAP
Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my EYES & EARS! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem.
Can you please look in your icemaker are the finger that eject the ice are the pointing at one a clock?
Please put your fingers in the the icemaker and see if you feel ice in it.
O.K if that is the case you have a bad icemaker and will need to be replaced to fix it.
Part number you need is W10377151.
Very easy to install. I can provided you a video if you needing one.
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Here is the video www.youtube.com/watch?v=OZR1rFBD7TU
Have a great day