Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I just purchased a home with GE Profile Washer Dryer

Customer Question
(WPGT9150HWW / DPGT650GHWW). The dryer...
I just purchased a home with GE Profile Washer Dryer (WPGT9150HWW / DPGT650GHWW). The dryer blinks "clean filter" even though the filter in the front seems relatively clear.
he washer works, but looks like somebody cleaned a really filthy load, and I can see grit along the top of the washer barrel, and it looks like threads have clogged up or are clinging to the ouside barrel of the washing machine. And between the hinge lid and the washer there seems to be an accumulation of gunk. Is there a way to remove the lid, and also get access to the outside of the barrel? I don't really want to put a load thru this until the washer is truly clean
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 7 minutes by:
3/7/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,622
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

I suspect the clean filter is a venting issue to the outside of the home .

That has nothing to do with the washer.

but if you want to clean the washer on the front corners you should have two clips that if you push a putty knife into and push back the top panel will come loose so you can raise it up like a car hood .

If you have any questions just reply back.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Great, I sorta thought the dryer was back-vent related, they have a flex tube that's curled up against the wall, I'll try detaching that and cleaning that out.On the washer, are the clips on the front-side or direct front of the washer ?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

on the front side right under the top panel seam

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Stop !!

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

this is the newer plastic model the console has to be raised up and the screws for the top panel are under the console

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

You have four screws on the back of the console to raise the console up and open

Ask Your Own Appliance Question
Customer reply replied 2 years ago
OK, I haven't done it yet, but that will "pop the hood" as it were, and I can access the space around the barrell? Would that also allow me to access the "hing area" between the hood and the lid? Or would I be able to somehow remove the lid from the underside?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

the hinge is right under the console and yes it will give you access to the hinge and the top of the outer tub on the washer.

And if the top is cruddy you may also want to use a washer cleaner in the washer .

I recommend a product named AFFRESH it can be purchased anyplace the laundry detergent is sold.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Great, I'll check out it tonight, and get back to you tomorrow if that's OK.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

sure that is fine .

Just copy This conversations URL and paste it into your favorites and get back to me when you can!

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Hi, I removed the screws, and when I attempt to pop the top, there seems to be a bundle of wires, I don't know if I disconnect them from the lid or the washer
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

You are not removing the top your just lifting it open lid a car hood so that you can get to the interior of the washer.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

If for some reason you feel that you need to remove the top and console you will need to remove all the wires form the connectors .

BUT that is not something I would recommend for you to do!!

Ask Your Own Appliance Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have whirlpool washer dryer combo (heavy duty thin twin)
I have whirlpool washer dryer combo (heavy duty thin twin) ~ 5 years old. It has been running perfectly (when I use it); very unfortunately, last week when I was away from the town my husband used it … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Edgestar washer dryer combo door does not open. Displays Error E12.
This is a CWD 1510W Edgestar Washer Dryer combo. My brand new machine has been used 2 times with okay results. Now I can not even get my laundry out of the machine and the LED says E12. No one in avai… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I want to disable the buzzer on my frigidaire stackable
I want to disable the buzzer on my frigidaire stackable washer dryer it's the dryer buzzer i want to disable.… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a washer dryer model WWDC 8614 and it is showing me a
Hello , I have a washer dryer model WWDC 8614 and it is showing me a error F 13 .. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
I have a stackable washer/ dryer com Model # FEX831FSO It
I have a stackable washer/ dryer com Model # FEX831FSO It fills up with water but it doesn't fast enough to get all the water out with the rinse cycle I replaced the Drain pump but it still does empty… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,622 satisfied customers
I have a Haier 1600 washer/dryer that is error code 7. What
I have a Haier 1600 washer/dryer that is error code 7. What is the problem? … read more
Dales-Electronic
Dales-Electronic
1,043 satisfied customers
Sears washer dryer stack model 417.97912704. not filling.
Sears washer dryer stack model 417.97912704. not filling. not a lid lock problem or a timer problem … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,622 satisfied customers
Maytag washer/dryer combo that has rotating speed that
Maytag washer/dryer combo that has rotating speed that damages clothes. What can be done? … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,622 satisfied customers
I have maytag washer dryer stackable and it will not spin or
I have maytag washer dryer stackable and it will not spin or drain. I check the pump and that is good. the waste line is clear. … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
41 satisfied customers
General Electric apartment electric washer dryer combo
General Electric apartment electric washer dryer combo pluged in electricity and nothing happens. no washer no dryer what might be a possible cause? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
We have a combined washer/dryer GTUP270EM5WW. The washer
We have a combined washer/dryer GTUP270EM5WW. The washer control knob is in off position. Spin light is green and on constantly and the red door locked light is on constantly. We cannot get our clothe… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
Working on a Maytag washer dryer combo model number
Working on a Maytag washer dryer combo model number LSE7800aCW. Start agitating no matter how little water is in it. Kept lid open until washer was full with water, closed lid and it drained. The time… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
hi, my lg combo washer dryer is not drying before you say
hi, my lg combo washer dryer is not drying before you say 'that's normal' let me say that we have had this awhile and know about what is 'normal' it's ventless yada yada but now the clothes are wet - … read more
Eric
Eric
Owner / Service Technician
High School or GED
244 satisfied customers
I have a Haier HWD1500 washer dryer combo that is not drying
I have a Haier HWD1500 washer dryer combo that is not drying clothes. It sounds like there is still water in it during the dry cycle. Unit is not getting very warm. It is presently on touch up.… read more
Appliance Parts
Appliance Parts
82 satisfied customers
I need a replacement gasket and door hinge for a Malber washer
I need a replacement gasket and door hinge for a Malber washer dryer model WD1000, but my repairman says he can't get the parts. Can I order them from Malber even if this model is discontinued? Is the… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
My Whirlpool stack Thin Twin Washer Dryer is not spinning
My Whirlpool stack "Thin Twin" Washer Dryer is not spinning or draining. It fills and agitates properly. I have tried moving the control to various settings and they all seem to operate properly excep… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I Have a Frigidaire stackable washer dryer. My washer does
I Have a Frigidaire stackable washer dryer. My washer does not drain. All I hear is a buzzing sound. Model # XXXXX Serial # XXXXX Can someone help me?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
How can I tell the capacity and age of the Whirlpool washer
How can I tell the capacity and age of the Whirlpool washer dryer model #: GHW9250ML0, GGW9200LL1, S#:MP4407652… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x