Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Kitchen Aid dishwasher that about 10 years old, the…

Customer Question
I have a Kitchen Aid...
I have a Kitchen Aid dishwasher that about 10 years old, the floatswitch works and has been ohmed out, But when I bypass the latch and watch what happens, the water only comes in from the side, and its starts to drain, so the water does come out the top or bottom, just the side model Kudso1DJ
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
3/7/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,692
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

I`m assuming that this unit has been installed in this same location it`s entire life, is that correct?

And you are 100% sure that when the water is coming in to the unit that the drain pump is also being energized?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
it seems like anytime water is comming in , isee the water floowing into the kitchen sink drain, float switch is definetly good as when i lift up the water stops, latch mechanism is bypassed so I can look in so Iknow latch switch is good, I have fixed many appliances before as I am a tech for hi end electromechinical printers, but never a dishwasher, does the water have to come to a certain level before a sensor or something gets triggered to make water from out the top and bottom of spinning spray bars, because again thats what I see as the problem no water comes out of the rotataing spray bars.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

No sensor.

The dishwasher fills by time only.

The float switch is only a safety so it does not over fill.

Ok if the unit is filling and the drain pump is running ,that has to mean that a relay on the control board is stuck to energized the drain pump in this sequence of a cycle.

Which means the entire control board will need to be replaced.

Because the manufacturer does not sell individual components of the board only the entire board.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

http://www.repairclinic.com/PartDetail/Main-Control-Board/8564543/1060953?rcaid=1000070

This link also has a video showing the replacement of the part.

If you have any questions just reply back.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thanks , but I want to make sure you understand the following, as this part I dont understand, if there is no sensor that lets dishwasher know its filled, how does dishwasher know to start sending water to the top and bottom spray bars that spin around?(beacuse again thats what problem is, "no water cumming out the top and bottom spinning spray bars". Only way it makes sense to me is: pump that pushes water to upper and lower spray bars uses water that accumulates on bottom of dishwasher, since drain relay is stuck no water is available for pump to push to upper or lower spray bar, is this whats happening?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Sorry I had a business meeting I had to addend .

And as for the fill cycle is controlled by the main control and it is a timed fill 120 seconds .

After the 120 seconds as elapsed the main control then turns on the wash circulation pump motor .

and all other functions such as turning on the drain pump is also controlled by the E-prom memory chip within the control board .

and it you let it run even after the unit is done the 120 seconds of filling ,but also it is draining out ,then the wash circulation pump would also go on and if the relay for the drain pump is faulty it too will be running but just no water in the unit .because it was all drained out.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,692
12,692 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a blomberg dishwasher, and it is not draining. Where
I have a blomberg dishwasher, and it is not draining. Where do I find the float? I watched the last repair man do the work, but cannot remember where the float is........I am sure that is where the pr… read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
Bosch Dishwasher model SHX5AL05UC/04 starts cycle but wont
Bosch Dishwasher model SHX5AL05UC/04 starts cycle but wont fill with water. Already checked voltage to fill valve. It doesnt give it power most of the time.… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
my scotsman dce33 makes ice just fine, but the bin seems to
my scotsman dce33 makes ice just fine, but the bin seems to melt faster than it makes ice. Any suggestions?… read more
servicegeek
servicegeek
service technician
High School or GED
720 satisfied customers
My Triton XL GSD6700G00CC dishwasher will not fill. I
My Triton XL GSD6700G00CC dishwasher will not fill. I checked the float. It moves up and down freely. I checked the resistance of the coil in the water inlet valve. It is 1200 ohms. I have water in th… read more
Rusty S
Rusty S
Technician
221 satisfied customers
I have a LG dishwasher, LDF8874 with error code AE. There is
I have a LG dishwasher, LDF8874 with error code AE. There is no pan behind the kick plate. I have turned off on on the power several times, from a couple minutes to a few days. It won't reset.??? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
327 satisfied customers
Kitchen aid dish washer model kdte204dwh1 washer was not
kitchen aid dish washer model kdte204dwh1 washer was not filling with water. replaced valve inlet but still no water. How much voltage activates the valve inlet ? … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,692 satisfied customers
I have a Bosch Washing Machine giving me an Error 17 code.
I have a Bosch Washing Machine giving me an Error 17 code. There is plenty of water getting to the machine. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
327 satisfied customers
I have a kitchen Aid dishwasher kuds30fxsso that wont fill.
I have a kitchen Aid dishwasher kuds30fxsso that wont fill. I replaced the fill valve, float switch, door switch, circuit board. it still runs and goes through the wash cycles but wont fill with water… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
My dishwasher will nor run. the lights come on to indicate
my dishwasher will nor run. the lights come on to indicate the time remaining but nothing happens. after 4 minutes i pushed cancel and the dishwasher attempted to drain but there was no water to drain… read more
Joel Swenson
Joel Swenson
High School or GED
3,743 satisfied customers
Thermador dishwasher won't fill, replaced float switch and
thermador dishwasher won't fill, replaced float switch and fill valve, still doesn't fill, drains ok … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,946 satisfied customers
Tyler I️ have a Kitchen Aid dishwasher... that will only
Hello Tyler I️ have a Kitchen Aid dishwasher... that will only heat up and begin to wash w no water... I️ replaced the water inlet valve and checked to make sure the float switch is good... other time… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
How do I access the float switch in a Bosch washer? We
how do I access the float switch in a Bosch washer? We cleaned the filter this morning and some water must have gotten into the bottom, getting error code E17 … read more
Daniel
Daniel
senior service enginner
High School or GED
2,455 satisfied customers
Help! Keep geeting "cycle stopped because there was not enough
Help! Keep geeting "cycle stopped because there was not enough water. See User's Guide" message on LCD screen of my Kenmore Elite Ultra Wash dishwasher. DW will run for a few minutes (and I can hear w… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Viking dishwasher stuck in the overflow mode. Anytime
I have a Viking dishwasher stuck in the overflow mode. Anytime it has power the drain pump runs even if the dishwasher power switch is off. The code light flashing is HEAVY What causes that. One reaso… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
Miele washer showing error ---drain light and intake lights
Miele washer showing error ---drain light and intake lights are on and machine is beeping… read more
Jason
Jason
Regional Service Manager
Associate Degree
403 satisfied customers
My GE Nautilus dishwasher (model # XXXXX) is leaking
My GE Nautilus dishwasher (model # XXXXX) is leaking at the bottom of the door. Apparently, if the water level in the bottom of the washer gets high enough it can simply spill over the front "lip" and… read more
Brian
Brian
Architect
Bachelor's Degree
2,171 satisfied customers
my electrolux dishwasher is giving me the error code .30 i
my electrolux dishwasher is giving me the error code .30 i have the instuction book so i know what this code means can i solve this problem myself/funds are low and dishwasher is 2 years old/model zsf… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
miele cva615 coffee system ; screen reads water system fault,
miele cva615 coffee system ; screen reads water system fault, please help?… read more
Appliance_Ray
Appliance_Ray
Master\u0027s Degree
57 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x