Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a ge monogram dishwasher ZDT870ssf5ss that is not…

Customer Question
Hello, I have a ge...
Hello, I have a ge monogram dishwasher ZDT870ssf5ss that is not cleaning. We are 4 loads in a row with no cleaning. 2 of which the detergent door did not open. We have tried multiple cleaning modes and cleaned the filter...which was extremely dirty. The last 2 loads I added a cup of vinegar. The dishes come out dirty. What would be the appropriate next debug step?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/6/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

Lastly the only way to credit me "APPLIANCE-HVAC GURU" is to STAR RATE my post......NOT another TECHS when we are finished otherwise I will receive no credit.....Thank you!

Does the main wash pump run and does the unit fill with water?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I believe so, because the dishes are getting wet....but I have not interrupted a cycle to check what is going on during the cycle
Customer reply replied 2 years ago
Note, the unit is 9mo old....
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Ok it is still under warranty have you had anyone out to check it out?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Just happened today....Wife doesn't want to do the dishes by hand, so was trying to figure it out...will call GE tomorrow.
Customer reply replied 2 years ago
Just started 5th cycle (express) and will interrupt the cycle 10min in to see if full and pumping....
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

OK let me know this could be a draining issue or filling issue.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
18,747 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE Dishwasher, model GDT720SSF0SS, which is leaving
I have a GE Dishwasher, model GDT720SSF0SS, which is leaving a layer of suds at the end of the Normal cycle. I also had an air gap leaking water into the sink. I called the repairman and he unclogged … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
Hi, hope you are safe and warm in the bad weather. I have
Hi, hope you are safe and warm in the bad weather. I have a dishwasher problem. 2 drawer, upper-lower, Fisher&Paykel. It's several years old. For the last 6 months, I realized dishes especially in the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I had a Ge dishwasher for the last three years - model number:
I had a Ge dishwasher for the last three years - model number: GHD6310L8BB. For the last two months or so, the dishes have not been cleaned properly. It it to a point now that I have the re-wash manua… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Can you please assist Glasses are stained” after a couple
Can you please assist? Glasses are "stained” after a couple of months, comming ouit of a Bosch Dishwasher. There is absolutely nothing that removes the stains again, not even kettle descales XXXXX XXX… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
2 year old dishwasher is now leaving cloudy rough film on glasses
2 year old dishwasher is now leaving cloudy rough film on glasses and white residue on dishes. Rinse agent is full. Have tried two other dishwasher detergents. Have run it empty, tried using "tang" as… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
My Maytag Jetclean EQ Plus just stopped working. The soap
My Maytag Jetclean EQ Plus just stopped working. The soap dipsenser opens, but the soap just sits on a few dishes at the front. It gets hot, but I don't think the water is spraying. What should I do?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hello...my GE dishwasher does not clean the dishes very well,
Hello...my GE dishwasher does not clean the dishes very well, there is always a residue left on the dishes. I recently ran a d/w cleaning agent through it, tried vinegar etc. We do use a good quality … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have front loading dishwasher that leaves a white film on
I have front loading dishwasher that leaves a white film on the dishes and glasses that can only be removed by hand washing. Sometimes the film is so hard the I have to use an SOS pad to remove the ha… read more
SubZero_Wolf Expert
SubZero_Wolf Expert
Appliance Repair Tech
Vocational, Technical or Trade Scho
324 satisfied customers
We have a 4 year old, $1,300. Bosch Integra dishwasher, that
We have a 4 year old, $1,300. Bosch Integra dishwasher, that is leaving a film, especially visible on glasses. We have been cleaning the filter & filter cavity, but no improvement. The filter seems to… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a Bosch Evolution Dishwasher model#SHE45M02UC that
We have a Bosch Evolution Dishwasher model#SHE45M02UC that is 2 years old. Recently our dishes our coming out water spotted and plastics are "white". My silverware and stainless pots and pans are both… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytag MDB4100AWW dishwasher and it appears the detergent
I have a Maytag MDB4100AWW dishwasher and it appears the detergent cup isn't opening at the appropriate time. After the entire cycle is complete, the detergent cup is open, but there is detergent all … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
dishwasher leaves a soap residue on dishes, they need to be
dishwasher leaves a soap residue on dishes, they need to be hand washed to remove. All black plastic utinsels are permanetly discolored.....we have tried several different dishwasher soaps.......… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Maytag dishwasher, model mdb4100awq, is leaving a white
My Maytag dishwasher, model mdb4100awq, is leaving a white film on everything, and is not getting dirty dishes clean? It has done fine up til now. Do you have a solution for the problems?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I recently sold my Whirlpool dishwasher to my brother. Since
I recently sold my Whirlpool dishwasher to my brother. Since he has had it, the dishes are having more and more of a chalky residue on them after each wash. I had him run a dish through the rinse cycl… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Maytag Dishwasher, Model No. MDBTT60AWB The dishes are look
Maytag Dishwasher, Model No. MDBTT60AWB The dishes are look dirtier than they went into the dishwasher. I run the water in the sink before starting the dishwasher, even though it is a waste of water. … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
my thermador dishwasher is not cleaning my dishes I get a soap
my thermador dishwasher is not cleaning my dishes I get a soap film on the dishes, I have to run the dishwasher several times to get rid of all the soap.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
dishes not coming out clean, white film & leftover food particles
dishes not coming out clean, white film & leftover food particles are all over the dishes. the top rack is the worst. i also think there may be a problem with the heating element. i am running a cycle… read more
Brian
Brian
Architect
Bachelor's Degree
2,171 satisfied customers
Maytag JetClean Quiet Pack Dishwasher Model DWC7602AAE Dishes
Maytag JetClean Quiet Pack Dishwasher Model DWC7602AAE Dishes are not coming clean! Lots of grit left behind on both top and bottom rack items. Worse on cups in top rack.… read more
Brian
Brian
Architect
Bachelor's Degree
2,171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x