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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a ksrg25fkss01 kitchenaid one day the ice in the

Customer Question

Hi I have a ksrg25fkss01 kitchenaid one day the ice in the container on the door was a chunk of ice melted together, my wife took it out and thawed it, after putting it back in no ice. I also have amana with same ice maker so I put it in my kitchenaid and still no ice, will not fill the mold. I don't believe both could be bad any ideas?
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

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What is the temps in the freezer?