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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79501
Experience:  9+ years being an appliance technician with factory training.
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My jenn-air filtered water dispenser is on the inside of the

Customer Question

My jenn-air filtered water dispenser is on the inside of the fridge, on the left hand side. You push a grey rubber button to dispense the water. This water dispenser tap is dripping, and running down to the freezer on the bottom and causing ice build-up around the freezer door. I need to know how to fix this.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

If the dispenser is dripping it means that your electronic water valve on the back of the refrigerator down below isn't sealing up properly. You'll need to order and replace the electronic water valve to resolve the issue so below is a link to the part you'll need to order for your model. To access the part, just pull the refrigerator forward, unplug it, and remove the screws going to the lower back panel. Turn the water off to the refrigerator and then look for the part that all the water lines are connected to. It'll be a blue plastic part with plastic water lines and wires connected to it like in the link below.

CLICK HERE for valve

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Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?