Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My Bosch SilencePlus 50dba will not start. It goes from

Customer Question
My Bosch SilencePlus 50dba...

My Bosch SilencePlus 50dba will not start. It goes from "active" immediately to "Clean". I've cleaned out the excess water and dried the well carefully with paper towels and a hair dryer. The drain into the sink drain is working and the sink drain itself works fine.

Contractor's Assistant: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else important you think the Appliance Technician should know?

I can change the type of wash using the selector switches from "heavy" down to "half load" but the very quick change in the cycle from active to clean remains the same.

Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
3/5/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,261
Experience: 9+ years being an appliance technician with factory training.
Verified

OK, so if the dish washer just stops after filling and the light is still on, you either have a bad circulation pump or a bad control board. You'd need to uninstall the dishwasher, remove the right side panel, start a cycle and wait until after it fills to test power going to the circulation pump through the right side of the dishwasher. If you're not getting 120 volts down to the pump, then you need a new control board. If you are getting 120 volts, then you'd need a new control board---by far the most likely culprit will be the circulation pump.

On the other possibility, if the dishwasher just drains and doesn't even fill up with water--then the drain pump is drawing too much power causing the clean light to appear and the drain pump would need to be removed to see if anything is hitting the drain impeller on the pump and if not then replace the drain pump even if it's draining fine.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,261
89,261 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,261 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The dishwasher starts and runs then E15 shows on the
The dishwasher starts and runs then E15 shows on the display. What's wrong? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
I feel like the "cycles" on my Bosch SilencePlus 46 dBA
I feel like the "cycles" on my Bosch SilencePlus 46 dBA dishwasher run too long. I am wondering if the previous owner of this home, had them changed and if they should be reset? I think there should b… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
We have the same problem it is stuck in rinse cycle. I had
we have the same problem it is stuck in rinse cycle. I had dishwasher magic in top drawer. It flooded the floor so I stop it and both drawer went into rinse mood. It drained the remaining water in the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,261 satisfied customers
Bosch WVD24520GB Washer Dryer stopped mid cycle. The control
Bosch WVD24520GB Washer Dryer stopped mid cycle. The control panel is off. I can open the door and access the load. I have also drained the machine and checked both the mains and plug fuses which are … read more
Pitstop Appliance
Pitstop Appliance
Technician
57 satisfied customers
I have a Heavy duty extra large capacity, two speed combination
I have a Heavy duty extra large capacity, two speed combination 3/4 horsepower stacked washer dryer. The washer worked fine until it hit the final spin mode. It would not drain the water and it just s… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
The lock indicator remained on after the dishes were washed
The lock indicator remained on after the dishes were washed and dried. We now cannot get the ligh to go off NOR can we start the dishwasher to start to clean the load in the dishwasher. HELP!!!… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Hi, I have a Fisher & Paykel model DD603 dishwasher. Error
Hi, I have a Fisher & Paykel model DD603 dishwasher. Error code F-1 which is defined as 'flood switch triggered" Upon examination found large piece of broken glass in strainer. Removed glass, cut off … read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I recently cleaned BBQ grates in my Bosch dishwasher. immediately
I recently cleaned BBQ grates in my Bosch dishwasher. immediately afterwards, the water would not drain after the cycle completed and about an inch or so water remains on bottom of pan. something is k… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
We have just had delivered/hooked up new Bosch Vision 500 dryer.
We have just had delivered/hooked up new Bosch Vision 500 dryer. Problem: drum turns, it is heating (I know because I went outside to the vent and hot air is coming out), but towels still not dry afte… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
maytag model met3800tw1 stackable WD Dryer takes 2-3 hours
maytag model met3800tw1 stackable WD Dryer takes 2-3 hours to dry load of towels Lint clean Vent clean Sounds fine I think it doesn't get hot enough..... My .02 Thoughts?… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have an Axxis Condensation Bosch Compact Dryer, and I dont
I have an Axxis Condensation Bosch Compact Dryer, and I don't know how to get all the lint out of it. Now my dryer won't dry, it just heats up and then starts beeping… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
I have a Bosch dishwasher, mode # SHE58C05UC/48. I ran a load
I have a Bosch dishwasher, mode # XXXXX I ran a load of dishes last night, no problems. I went to run another load this morning and no water running into washer, motor is running. In fact when I open … read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
we have a GE Adora washing machine. We truly like it but have
we have a GE Adora washing machine. We truly like it but have a problem getting heaving items such as bathroom area rugs to spin dry. They retain massive amounts of water and to the best of our knowle… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I just had a Bosch DW installed Serial # SHX36L16UC/40, DLX
I just had a Bosch DW installed Serial # XXXXX DLX Series. I was told it is warrantied, but there were no papers at this time. I was also told it was an "older" #. My contractor purchased it through a… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,261 satisfied customers
HOW DO I PREVENT MY BEDSHEETS FROM GETTING BALLED UP IN MY
HOW DO I PREVENT MY BEDSHEETS FROM GETTING BALLED UP IN MY LG DRYER (ELECTRIC MODEL DLE0442W). THEY ALWAYS SEEM TO COME OUT WET WHEN EVERYTHING ELSE IN THE LOAD HAS DRIED, AND THE DRYER SENSOR THINKS … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
My sewer drain clogged and water backed up into my kitchen
My sewer drain clogged and water backed up into my kitchen sink and backed up into my Bosch dishwasher. My Bosch will not start a new cycle, it just keeps on trying to drain the dishwasher by running … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,261 satisfied customers
I had a pen explode in my dryer and use acetone and some rubbing
I had a pen explode in my dryer and use acetone and some rubbing alcohol to clean it out. I then wiped with wet paper towel and dried. I have the door open and a fan on. This is a top loader dryer. fi… read more
Brian
Brian
Architect
Bachelor's Degree
2,171 satisfied customers
My BOSCH Exxcel express model SGS56E 12GB isnt draining properly.
My BOSCH Exxcel express model SGS56E 12GB isn't draining properly. I clean the filters religiously but can't follow the next instructions in the manual because the pump cover does not look like the di… read more
The Famous Forry
The Famous Forry
High School or GED
615 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x