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Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.
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This is a common issue and you need to replace the board on the unit. They had issues with the boards not responding to inputs from the control. Here is a link to the part and it is very easy to install the cover just pops off and a couple screws and you can swap it out. I have changed out a lot of these and the new unit is better.
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