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Model H9658FX message H98 will not heat

Customer Question
Model H9658FX message H98 will not heat
Submitted: 2 years ago.Category: Appliance
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Answered in 4 minutes by:
3/5/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

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Answer:

The H98 error code indicates a primary failure in the magnetron or inverter circuitry. You would need to take the unit apart and check the magnetron tube to see if it is burned out or shorted to ground. Now most times on that unit the magnetron goes bad and wrecks the inverter board and you need to replace both. The cost of the parts is typically not worth repairing the unit though. The parts will cost about 100 for the magnetron and 150 for the inverter board.

The only way I receive any credit at all for my time is by you selecting a STAR using the 5 STAR RATING SYSTEM on your page before you leave for me so please make sure you are rating me not another tech. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks GURU

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Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

I see this question is still open on my list, if you did not need anything else all I ask is please use the STAR rating system at the top of your page to rate my service so I can close this out... Thanks

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