How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Our whisper quiet ultima kitchenaid dishwasher has been

Customer Question

Our whisper quiet ultima kitchenaid dishwasher has been wonderful, --but now there is a problem, 2 problems. It washes the complete cycle but when finished, there is about an inch of water left on the bottom. Have you any idea why? Can it be fixed? Also the soap dispenser does not close as of late. So we have been using those little wrapped balls of dishwasher soap sold in Safeway.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! There is probably a partial obstruction in the drain path. The model tag is on the side of the tub, right in front of the door gasket, once the door is opened. Can you post the model number, please?