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Do you have a model number so I can better assist you?
Hello I am a different tech do you still need help?
OK get at the board with your volt meter and check for 120 volts out of the BLUE wire #4 terminal to ground do you have power there?
OK once there check that and then check the BLACK wire next to it for 120 volts to ground #3 terminal....then if you can check the back side of the board at that relay for a burned solder joint, let me know what you find.
OK so if you have 120 to the blue wire do you have that to ground at the heater terminal either side to ground?
Yes and if you want to pay for a phone call on this that would work way better!