Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.
Was the pump or motor running or was it an electrical hissing noise?
Does anything run on the unit now at all even if you CANCEL it will it drain?
Yes you can upload it here.
You have to use the paperclip attachment here on the site
Yes I will be on all day just post back when you can
Cant you just upload a quick video of it or youtube or google drive a link?
I got the video I can barely hear it is that the drain pump running?
That sounds like it is coming from the motor on the unit as there is nothing in the door that really could make that noise, no fan motor or any motor.
Are you certain it is from the door not the main wash motor it sounds like something is caught in the wash motor impeller.
Yes it is hard to check...I tell you what Cancel the cycle and do you hear it? If no then start a new on and in the beginning when it fills with water do you hear it? IF no to both then yes it is either a main impeller going bad(Common) or something could be caught in it, neither are easy jobs to do though.
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