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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Kenmore refrigerator model 596.75232402. I have a

Customer Question

I have a Kenmore refrigerator model 596.75232402. I have a buildup of icey like stuff on the back of my freezer behind the ice maker all the way across the back and down. I have heard popping sounds but couldnt locate where it is coming from and that is how I discovered the ice build up starting to get into the ice maker tray. I have turned off the ice maker but need to know what to do next. What is the problem and how to fix?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Is the ice solid clear ice or does it look like white thick frost?