Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My GE profile electric cooktop suddenly stopped working

Customer Question
while I was cooking. It...
My GE profile electric cooktop suddenly stopped working while I was cooking. It started flashing F156 by hours and minutes and F for on and off. I never got a manual and it's a 36" drop in cooktop.
I need help
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 21 minutes by:
2/29/2016
Appliance Technician: Sean F., Customer Service replied 2 years ago
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
Experience: Appliance Tech at Appliance Repair
Verified

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my eyes & ears! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem. But be advised there are some issues that require special tools to analyze or repair the problem. Thank you for excepting me for you appliance issue. I'll be right with you and please don't forget to rate my service at completion..

You will find the model number under the cooktop. If you could please get that so I further help you.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I already looked and can't locate it. However, I turned the cook top off and let it reset itself and it's working fine now.
Thanks
Appliance Technician: Sean F., Customer Service replied 2 years ago

Good to hear.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Am I still going to be charged 45.00 for what I figured out myself
Appliance Technician: Sean F., Customer Service replied 2 years ago

No I don't believe so. But you will have to get with customer service to be 100% sure.

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,244
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! That error is shown on the attached page. It is shown as 1X6, the 5 is the burner position, in this case, the right front. So there was an issue with the RF burner heating for some reason. It is likely to return, so if you would like the service manual for your appliance, I am able to get that for you with a model number. The tag is on the bottom of the unit.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,244
25,244 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,244 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
how do i replace the fan switch on a jenn air electric cooktop.
how do i replace the fan switch on a jenn air electric cooktop. It is a center downdraft fan JED843 0ADB… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
One of the burners on my Kitchen Aid Superba oven/range doesnt
One of the burners on my Kitchen Aid Superba oven/range doesn't work at all. Another seems to work intermittently. Can the burners be replaced or do I need to replace the whole cook top (or, gasp! the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Can I wire my Jenn-air Electric Cooktop to a regular outlet.
Can I wire my Jenn-air Electric Cooktop to a regular outlet. It is in the island. My bodel is JEC9530BDB - 120/240V 7.5kw 120/208v 5.7kw… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I had the burner controls on my Frigidaire electric cooktop
I had the burner controls on my Frigidaire electric cooktop replaced and they are not working right. The serviceman is trying to get a copy of the schematic wiring chart. Is that available? We found i… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
How do you remove a ge electric cooktop with downdraft.
how do you remove a ge electric cooktop with downdraft … read more
Kelly
Kelly
Appliance Technician
25,244 satisfied customers
My smooth electric cooktop is popping the beaker, what
my smooth electric cooktop is popping the beaker, what should i look for … read more
Ray
Ray
Appliance Repair Technician
High School or GED
315 satisfied customers
My wolf electric cooktop touch knobs are on even though the
My wolf electric cooktop touch knobs are on even though the lock key symbol is on. The lights won't turn off.… read more
Kelly
Kelly
Appliance Technician
25,244 satisfied customers
On my electric cooktop, I put a microwave bowl and turned it
On my electric cooktop, I put a microwave bowl and turned it on. The microwaveable bowl melted on the cooktop. Is there anything I can do to remove it? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
I have an electric cooktop that is locked. How do I open it
I have an electric cooktop that is locked. How do I open it up. … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
SMOOTH GE ELECTRIC COOKTOP CRACKED SURFACE WHILE PREHEATING
SMOOTH GE ELECTRIC COOKTOP CRACKED SURFACE WHILE PREHEATING CASTE IRON SKILLET FIXABLE? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I want to replace an electric cooktop with a GE JGP3530DLBB.
i want to replace an electric cooktop with a GE JGP3530DLBB. The current cooktop is 31 x 21 3/4 with a 29 1/2 x 20 1/2 cutout. Will I have enough overlap to secure the new cooktop in place? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have an JEC0536ADS Electric Cooktop that will not unlock.
I have an JEC0536ADS Electric Cooktop that will not unlock. I know that you need to hold the button down to unlock but will not unlock. We have shut off the circuit and all burners will flash but when… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am looking for a smooth electric cooktop that has a opening
I am looking for a smooth electric cooktop that has a opening of 34 1/8 wide x 20 7/8. I had a 34 inch GE that has been removed and needing a replacement. I can not find one that fits.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Jenn-air JEC9530 cooktop. It makes a terrible noise
I have a Jenn-air JEC9530 cooktop. It makes a terrible noise when it starts, as though the cooling fan is struggling. After a few seconds the noise subsides. This has been slowly getting worse over ti… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
36" wolf electric cooktop. is an older model. lock and unlock
36" wolf electric cooktop. is an older model. lock and unlock have worked fine for >1 year. now lock light blinks. cannot cancel blink and cannot unlock. have tried turning off power to "reset" but… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a 36 Thermador Cook n Vent electric cooktop which
I have a 36" Thermador "Cook 'n Vent" electric cooktop which is about 25 years old. The cooktop does not function properly and needs to be replaced but the pop up vent still works well. Can I replace … read more
Bob Schauer
Bob Schauer
Retired
Vocational, Technical or Trade Scho
266 satisfied customers
Want to replace Tappan Electric Cooktop which is discontinued.
We need to replace a Tappan glass cooktop model no.(###) ###-#### Complete no. 13-3385-1071078-15125648 } This was purchased in 1975 and is discontinued. Problem is it was 33 inches long and new ones … read more
Robert
Robert
Owner/Lead Technician
Vocational, Technical or Trade Scho
1,590 satisfied customers
I need to replace a 36 electric thermador cook n vent. My
I need to replace a 36" electric thermador cook n vent. My cut out is 34 3/8 wide X 21 3/4 deep. There is no room to cut back or forward.I can cut the left and right of the tile counter.What 2 pieces … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x