How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

The lid locked light is on, the lid is locked, and the

Customer Question

The lid locked light is on, the lid is locked, and the washer was used yesterday and completed all cycles, emptying, etc. The clothes were washed satisfactorily. The lid put down after completing and later the light was on, and pushing the start/pause button does not turn off the light or unlock the lid.
Submitted: 1 year ago.
Category: Appliance
Expert:  AppTech8579 replied 1 year ago.

Have you unplugged the unit? If not unplug it for 15 minutes to let the electronics reset.