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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21924
Experience:  Highly accurate diagnostician with over 30 years experience!
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The mullion articulation arm on my GE profile bottom freezer

Customer Question

The mullion articulation arm on my GE profile bottom freezer refrigerator is dislocated off the bottom hinge. I need to remove the mullion and slide the hinge back into place. How do I do the repair? Nothing is broken.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Which piece are you having issue with at this link


Customer: replied 1 year ago.
The problem is on the lower mullion hinge on the left refrigerator door. The mullion hinge is dislocated off the mount.
Customer: replied 1 year ago.
If I knew how to remove the mullion articulation assembly, I could reassemble it.
Expert:  Appliance Guru replied 1 year ago.

Can you upload a picture of what you are seeing?

Customer: replied 1 year ago.
Here are 2 pics
Customer: replied 1 year ago.
Just forget it. This is a waste of my time.
Customer: replied 1 year ago.
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The attaches pages from the service manual should help.