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Bought a tappan TFG351RBB the LP certified installer is

Customer Question
trying to take the warmer...
bought a tappan TFG351RBB the LP certified installer is trying to take the warmer drawer off the manual instructions do not show it.
Submitted: 2 years ago.Category: Appliance
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Answered in 3 minutes by:
2/27/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,505
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

I do not find that the number you have given of TFG351RBB is a good model number .

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Customer reply replied 2 years ago
that is the model number off the stove and the only one showing
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Are you in the U.S?

I have even Googled the number and it brings nothing up.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

How old is this unit?

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Customer reply replied 2 years ago
Oklahoma City Ok Just bought and delivered Wed and the installer is here trying to install it
Customer reply replied 2 years ago
Just forget it and cancel my membership and do not charge my card
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

that is up to you!

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Customer reply replied 2 years ago
that is what I want
Customer reply replied 2 years ago
There is two charges pending on my card. This needs to be reversed. I am not paying when there was no help to my question.
Customer reply replied 2 years ago
I do not want information. I want the charges on my card reversed now and/or I will report this to BBB. YOu said there would be no charge if my question wasn't answered and he couldn't locate anything
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