Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Suddenly, my Whirlpool dryer will not turn on.

Customer Question
Suddenly, my Whirlpool dryer will not turn on.
Submitted: 2 years ago.Category: Appliance
Ask Your Own Appliance Question
Answered in 4 minutes by:
2/26/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,393
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Ok one of three things can cause this typically, check the power to the unit first. Second check the door switch and make sure it is working. Then last check the thermal fuse above the vent outport, you have to remove the back of the dryer to check it. Here is a link to that part. You can unplug the unit and interlock and tape the wires together that go to the thermal fuse so they can not touch ground then plug it in and try it. If it works check the vent and make sure it is clear and replace the part.

CLICK HERE

I am just a tech and payment for our work is on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

Ask Your Own Appliance Question
Customer reply replied 2 years ago
No help whatsoever. Can't find a fuse anywhere. Nearly useless.
Customer reply replied 2 years ago
Use YouTube instead. This service sucks.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Your replies seem odd. I gave you a link to the part and told you the location, but it is odd you would not even ask for a followup question and jump right to this service sucks, no help whatsoever? So I bet the fuse was bad though. Take care.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Where is the fuse? A picture is worth a thousand words.
Customer reply replied 2 years ago
My responses aren't odd. Just realistic. This is too complicated to do via just text.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

DO you still need help?

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Here is a video

CLICK HERE

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Of course, but I think this medium is a poor way to do a home fix-it job
Customer reply replied 2 years ago
Fuse in the back? OK, the back of the dryer is off. What fuse? Where? Don't see anything looking like a fuse anywhere.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Give me a minute to see if I can find you a nice clear picture

Ask Your Own Appliance Question
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Here you go

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Tips are welcome if I have helped you a lot, however they are not mandatory

Ask Your Own Appliance Question
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Did you find the thermal fuse?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I saw it on the video.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Okay, any other questions?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
But, I don't have an ohmeter or multi-meter or whatever. I can't take this any further. Too late for me to get anything more accomplished tonight.
Customer reply replied 2 years ago
No, I'll just skip to calling a service technician next time. This service doesn't work for me.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Okay, don't need one, it has 2 blue wires going to it, does it not?

Ask Your Own Appliance Question
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

if you unplug the dryer, take the 2 wires from the thermal fuse, and tape them together, then plug in the dryer and see if it starts, if so then you know it was the fuse and will need to replace it. check that.

Ask Your Own Appliance Question
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Calling a service out would have cost you over $100 plus parts, this is not a hard repair, why spend money you don't need to.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Trying to pull off the leads.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

they should come off pretty easy, if needed use a pair of pliers.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
It didn't start, but I'm not convinced it's the fuse.
Customer reply replied 2 years ago
There is no resistance from the start button. When I press it, there is no give. It's as if the button is already pushed in.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Is the door switch broken?

Ask Your Own Appliance Question
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Rarely does the start button break

Ask Your Own Appliance Question
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

in 20 years I don't think I replaced 3 start buttons

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Door switch not broken as far as I know.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

try holding in the door switch and see if it starts

Ask Your Own Appliance Question
Customer reply replied 2 years ago
No start.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

This may be stupid, have you checked the breakers to make sure they did not pop on you?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
but I'll do it one more time.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Thank you.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
No popped CB.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

I am sorry we cannot go further without a meter. everything checks okay, except it will not start. I am not sure if you are getting the voltage to the dryer. I apologize for wasting your time tonight.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
OK
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Have a nice weekend

Ask Your Own Appliance Question
Customer reply replied 2 years ago
You too. Thanks.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Payment for our work is on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I don't like the service.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,272
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the start button feels like it is held in, the timer has a bad set of contacts and will need to be replaced.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE

Access is gained by removing the rear access panel from the control area. The knob will pull off and two mounting screws will come out, allowing the timer to be removed.

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

Ask Your Own Appliance Question
Was this answer helpful?
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,272
25,272 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,272 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a model 20 or 22 GE refrigerator. The temperature in
I have a model 20 or 22 GE refrigerator. The temperature in the refrigerator is stays around 50 degrees and the freezer is about 8 degrees. I've pressed the colder buttons but the temperatures do not … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Whirlpool dryer model WED9500TW1 not starting. I have
Whirlpool dryer model WED9500TW1 not starting. I have checked the power source, its good. Control panel lights, when you push start it clicks, normally at that time the door locks. The door is not loc… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a GE Profile Induction Stove top 5 burner. A few
Hello. We have a GE Profile Induction Stove top 5 burner. A few days ago, 3 of the burners stopped working and when I try to turn them on, I get a flashing E. The other two burners are still working. … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
25 satisfied customers
GE dehumidifier draining using the internal pump. I do not
GE dehumidifier draining using the internal pump. I do not have the hose that was included for this operation. can I use another? … read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
108 satisfied customers
Our Cabrio Platinum is just over a year old and having
Our Cabrio Platinum is just over a year old and having issues. … read more
Joel Swenson
Joel Swenson
High School or GED
3,729 satisfied customers
The front loading machine is locked but will not run. The
The front loading machine is locked but will not run. The only light on indicates door locked. The machine makes a sound like it is running,but nothing else. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have replaced the Lid Switch in my 18 year old Whirlpool
I have replaced the Lid Switch in my 18 year old Whirlpool washer and it still does not work. What else should I look at? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Frigidaire gas range, four stovetop burners, it is
I have a Frigidaire gas range, four stovetop burners, it is a "Gallery" about 15 years old.............we lost power in our house about two weeks ago (overnight, during a windstorm, only for a few min… read more
Joel Swenson
Joel Swenson
High School or GED
3,729 satisfied customers
My 2 yr old whirlpool fridge water filters only last 6
My 2 yr old whirlpool fridge water filters only last 6 weeks, then the water flow drops to a trickle. when i replace the filter it works fine for 6 weeks, then drops to a trickle again. I thought the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
8500 series dryer won't start. Diagnostics don't work as
8500 series dryer won't start. Diagnostics don't work as described on youtube videos can't get to standby bc time up/down button doesn't do anything… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My EdgeStar kegerator is four years old. The person I bought
My EdgeStar kegerator is four years old. The person I bought it from says they only used it on one keg. I plug it in , turn the dial up & all I hear is a humming sound when I put my ear to the side of… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Maytag Atlantis dryer probably about 15 years old.
I have a Maytag Atlantis dryer probably about 15 years old. If I turn the knob to start the dryer by pulling it out the little light showing how wet the clothes are comes on while I have the knob pull… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,945 satisfied customers
Drainage line clogged in my refrigerator. Keeps freezing up.
Drainage line clogged in my refrigerator. Keeps freezing up. Can it be replaced or cleaned out … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have Whirlpool golden 30 inch cooktop. Model GLT3034L002,
Hello,I have Whirlpool golden 30 inch cooktop. Model GLT3034L002, SER.XR4201977. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
324 satisfied customers
My appliance SMS50E32AU/48 is working well, but there is a
my appliance SMS50E32AU/48 is working well, but there is a nasty smell at beginning and throughout cycle. Seems to come from left hand side of installation, not inside the machine. … read more
Dales-Electronic
Dales-Electronic
1,044 satisfied customers
Oven has flashing 0.00 and auto not turning on. No idea we
No idea we have been in house 3 years and was there before us 2 disks and a row of 6 buttons … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,945 satisfied customers
Freezer: I have a Kennmore bottom mount refrigerator model
freezer: I have a Kennmore bottom mount refrigerator model #106.7200 and the temperature went up to 18 in the freezer and 59 in the refrigerator section yesterday. After removing all of the food I loo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a kenmore 70 series washer that after it fill with
Hi I have a kenmore 70 series washer that after it fill with water nothing happens ,but you hear a " hum " coming from down in the motor area,it will not rinse or agitate . I can then switch it to spi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x