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I have a Kitchen Aid Dual Range Architect Series II range -

Customer Question
four gas burners on top...
I have a Kitchen Aid Dual Range Architect Series II range - four gas burners on top and an electric oven. Problem: oven door is locked and wont open. Tried holding start button for 5 seconds twice but that didn't unlock the oven door. Tried turning on the oven for 10 minutes. Still locked. Manual that came with stove (8 years ago) has these model numbers on the front page: KDRS807 KDSS907 YKDRS807 YKDSS907
Can you help me unlock the oven door? Thank you!
Submitted: 2 years ago.Category: Appliance
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Answered in 2 minutes by:
2/26/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,677
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Holding the Start button will not unlock the door it will lock the control board.

To unlock the door have you tried turning the clean on for 30-40 seconds and then cancel the clean and see if it then unlocks the door?

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John
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