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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Kitchen Aid Dual Range Architect Series II range -

Customer Question

I have a Kitchen Aid Dual Range Architect Series II range - four gas burners on top and an electric oven. Problem: oven door is locked and wont open. Tried holding start button for 5 seconds twice but that didn't unlock the oven door. Tried turning on the oven for 10 minutes. Still locked. Manual that came with stove (8 years ago) has these model numbers on the front page: KDRS807 KDSS907 YKDRS807 YKDSS907
Can you help me unlock the oven door? Thank you!
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Holding the Start button will not unlock the door it will lock the control board.

To unlock the door have you tried turning the clean on for 30-40 seconds and then cancel the clean and see if it then unlocks the door?