Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have several Bosch appliances and laundry and so purchased…

Customer Question
I have several Bosch appliances...
I have several Bosch appliances for kitchen and laundry and so purchased an ALB 18 LI blowe, hedge trimmer and drillr Dec 2014. Great equipment for my purpose but three 1.5 batteries have given up. I am reluctant to pay $99 each for new ones if they last only 1 Year or less.
Can I get more powerful batteries in NZ say 3amp or 6amp that may last longer?
Where?
Regards
Trevor Brown, Waiheke Island
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
2/26/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,752
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Trevor take the batteries into your local Battery Plus and have them rebuild the batteries with better ones, it will be cheaper and they will last longer I do that all the time for these type of devices.

I am just a tech and payment for our work is on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thankyou but who is battery Plus? Are they a Bosch department?
You have not advised me of the expected life of original lithium batteries that I have.
I think $66 for your advice so far is way too high. Can you speak for Bosch or are you independent?
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

The batteries normally come with a 3 year warranty, but the lithium battery output rating on these does not last that long and lithiums in general if not being used regularly have a life of around 3-4 years tops. If you are in the UNITED STATES, Batteries PLUS is a battery chain store that rebuilds batteries and sells new ones. Due to the outrageous costs of a new battery this is always a better option to have them rebuilt.

Note I only receive a small amount of whatever you agreed to pay the site only after a good STAR rating is given or I receive nothing thanks.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I am really disappointed with your answer. I checked with Battery plus and they do not rebuild lithium batteries.
I think the "just answer' site is deceptive and mischievious in representing itself as Bosch expert - implying home garden machinery as well.
I request a 100% credit of $66 on my credit card today please.
Trevor
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Trevor they rebuild lithium battery packs all the time, either you did not call a Batteries plus or they do not know what they are talking about I own 5 Bosch rechargeables and have had them built with the receipts to prove it. Take care I have spent time here for nothing.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I am totally disappointed and upset that your website deceived me to believe you were a Bosch expert. You are not. The Bosch unit I detailed and related battery does not have a 3 to 4 years guarantee. Just one year.
I repeat my disappointment and request 100% credit to my card as I am not 100% satisfied.
Trevor Brown.
Customer reply replied 2 years ago
I do not wish to be involved with Justanswer in future and I do not require any further contact from a "guru" from your company.
Please credit my card $66 today.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,752
18,752 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My GE Cafe refrigerator model CFCPNIZE SS is not cooling in
My GE Cafe refrigerator model CFCPNIZE SS is not cooling in the fridge portion. The light is on, but no cool air. The water dispenser (interior) is dispensing room temperature, rather than cold water … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
329 satisfied customers
Do you charge for your help? My question is how do I replace
My question is how do I replace my GE "PFSS5PJXB" Interface dispenser ASM? … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
329 satisfied customers
Our fridge is having blocked air flow from a build up of
hello Our fridge is having blocked air flow from a build up of frost, and we've unplugged it and let it melt, cleaned the fridge and all, only to have it happen again We can not modify the settings of… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
329 satisfied customers
Ran the Self Clean.....now no power to the display and the
Ran the Self Clean.....now no power to the display and the door is locked. After reading about others issues, I ordered a new Thermal Fuse for the back of the unit....installed it and no changes....st… read more
lm0494
lm0494
7 satisfied customers
GE 30" Free Standing Electrical Range Model number
GE 30" Free Standing Electrical Range Model number JBP23DN1WW. Range Control Panel will not work. Verified input power to the board, 120 vac on both sides. Local appliance company advised me to change… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
We have a nearly new Crosley refrigerator (freezer on top)
We have a nearly new Crosley refrigerator (freezer on top) with ice maker. We are having a problem with ice melting in bottom of tray every night no matter what the temp settings. Also ice cream kept … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,752 satisfied customers
My dryer does nothing when I turn it on. Checked breaker and
My dryer does nothing when I turn it on. Checked breaker and plug. What now? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Kenmore Microwave-convection oven, MDL 721-80822500 not
Kenmore Microwave-convection oven, MDL 721-80822500 not responding to some keyboard inputs … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My dehumidifier Model # AD5OUSV was plugged (in after being
My dehumidifier Model # AD5OUSV was plugged (in after being in its box for the winter) and it is running with the fan but does not produce any water even though the humidity is 60% in the basement. It… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
We are smelling a odor when operating our Samsung gas dryer.
We are smelling a burnt odor when operating our Samsung gas dryer. I have cleaned out the lint screen and the outlet on the exterior of the house. What would you suggest next? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Oven not heating on bake cycle and checked several
oven not heating on bake cycle and checked several components. I replaced control board and when turned on first time worked for a brief bit (10 min) then a breaker popped and second time saw a flash … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Frigidaire wall oven. Last week the power went off
I have a Frigidaire wall oven. Last week the power went off during the night and the door lock light has been flashing since the power was restored. The door is not locked, but I have pushed and geld … read more
Joel Swenson
Joel Swenson
High School or GED
4,175 satisfied customers
I have a Samsung refrigerator purchased about 3 yrs ago.
I have a Samsung refrigerator purchased about 3 yrs ago. (Model RF 28hmedbww/aa Thisd weekend I removed the … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Well the bottom of the oven is bubbled up. Just a minute,
Just not right that bottom has bubbling. Nothing spilled.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kitchen Aid built in oven that tripped the breaker
I have a Kitchen Aid built in oven that tripped the breaker in the panel. After I reset the breaker it will not preheat on bake or broil. … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
329 satisfied customers
My refrigerator is not cold enough. This happened following
Hi! My refrigerator is not cold enough. This happened following an electric problem in the neighbourhood. Freezes seems ok. … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
329 satisfied customers
I have a Bosch Classic Maxx front loader. Over the weekend
I have a Bosch Classic Maxx front loader. Over the weekend we starting getting E2 error messages. Was able to clear them by holding start / pause button, but now the bowl does not move - just fill & d… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,349 satisfied customers
I have a Bosch SHE45M06UC dishwasher that I need to get into
I have a Bosch SHE45M06UC dishwasher that I need to get into diagnostic mode and then find out what the codes mean so my wife will let me get some sleep this century. Can anyone out there help?… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x