Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Trying to repair dishwasher whirlpool gold model:GU980SCGB2

Customer Question
PIECE OF A COFFEE cup...
Trying to repair dishwasher whirlpool gold model:GU980SCGB2
PIECE OF A COFFEE cup got jambed in bottom near impeller.
I removed the cover to pump (8 torx screws). next there is a black rubber plastic round impeller piece that has a hex shape to be able to secure with a adjustable wrench to keep from moving while loosing center screw (1/4 socket) I could not loosen this screw while keeping impeller piece from moving with the adjustable wrench. I chewed up the plsatic piece real good, but i still need to remove it to get at the four screws that will allow me to remove the cover and get at and remove the piece of coffee cup. this causes a crunching noise when pump runs with dishwasher.
How do I now remove the screw that secures this plastic piece?
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 7 minutes by:
2/26/2016
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,785
Experience: 9+ years being an appliance technician with factory training.
Verified

So unfortunately at this point you'll need to chisel off the round black impeller so that all you see is the center motor shaft and the screw. Then you can grab the center shaft with vice grips and use a socket wrench on the screw. Unfortunately this somewhat commonly occurs since the screw gets so seized up over time due to hard water so I've probably had to do this half a dozen times myself.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
thanks tyler..i will try to chisel the impeller
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

No problem. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,860
Experience: Over 20 yrs. experience with 15,000+ in home repairs.
Verified

I am a different tech and have rebuilt many of these, often that bolt can get really stuck and may even shear off, if it does that you will be buying a new motor assembly. Before trying to chisel the impeller off which will only destroy more and you can damage the housing if you slip and still typically will not get you the result you need, you should get a large channel locks and grab the impeller with it and then use a socket and ratchet and you should be able to get the bolt free, if it shears off that sometimes happens and then you basically would either have to drill and tap it tor get a new pump as that screw sets the seal and impeller as well.

I would like you to know that I am a tech that works for the site, the payment you made to the site is not fully credited to me, further the only way I actually receive any payment for my time by the site is by you selecting a STAR using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

Ask Your Own Appliance Question
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,860
15,860 Satisfied Customers
Experience: Over 20 yrs. experience with 15,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

82,785 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
BROKEN ROLLER DOES A ROLLER COME WITH BRACKET? JUST STARTED.
BROKEN ROLLER DOES A ROLLER COME WITH BRACKET? JA: I'll do all I can to help. How long have you been dealing with this? Customer: jUST STARTED JA: Do you plan on doing the work yourself? Customer: yES… read more
Tyler Z.
Tyler Z.
Appliance Doc
82,785 satisfied customers
Thanks. For a while. its a whirpool cabrio that leaks from
for a while. its a whirpool cabrio that leaks from top left front under the lid...about 1/3 cup … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Can I use a surface mount outlet for the bosch dual fuel
Can I use a surface mount outlet for the bosch dual fuel range … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,860 satisfied customers
I am trying to clean the 18,000 BTU burner, but I can't get
I am trying to clean the 18,000 BTU burner, but I can't get it clean and it doesn't light all the way around the outside burner. What do I do? … read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
3,671 satisfied customers
I have a DD603 with an F2 error - I worked out it is the
Hi I have a DD603 with an F2 error - I worked out it is the rotor and followed the video to remove it and all going to plan until the top half of the rotor came off and left the bottom part of the rot… read more
Tyler Z.
Tyler Z.
Appliance Doc
82,785 satisfied customers
Thermador PRDS486GL Looking for conversion kit - propane to
Thermador PRDS486GL Looking for conversion kit - propane to natural gas. Part 00414179. Cannot find anyone who has this discontinued part. Are there any options?? … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
36 satisfied customers
I have a black and decker 18v cordless drill that has a 18v
i have a black and decker 18v cordless drill that has a 18v nickel cadmium battery and i lost the charger it says use only with b&d HPB18 battery pack do you have them or atleast the part number and t… read more
James I
James I
Pool Plant Operator
21 satisfied customers
I purchased a Panasonic microwave, model NN-******, for my
I purchased a Panasonic microwave, model NN-******, for my fifth wheel trailer. It will be installed in a custom sized area without an external vent. (1) My old microwave had two heat shields. Will I … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,785 satisfied customers
Have a Thermador 36 inch Masterpiece cooktop with five
Have a Thermador 36 inch Masterpiece cooktop with five burners - able to unscrew 4 of the 5 burners in order to take off the top cover replace a starter switch inside. The middle burner brass top won'… read more
Tyler Z.
Tyler Z.
Appliance Doc
82,785 satisfied customers
HOW DO I REMOVE THE CHUCK FROM A PSB 500 RE DRILL. NIL. The
HOW DO I REMOVE THE CHUCK FROM A PSB 500 RE DRILL. … read more
travis webb
travis webb
tech.
2,159 satisfied customers
I have a question on the Bosch Ps31. Where do I go for info?
I have a question on the Bosch Ps31. Where do I go for info? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a Kitchenaid (Whirlpool) KDRS505XSS01 I need to
I have a Kitchenaid (Whirlpool) KDRS505XSS01 I need to convert it from LP back to Natural Gas and I am having a hard time finding the orifice's needed … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,785 satisfied customers
Need new number to replace 11244e drill motor, a month. my
need new number to replace 11244e drill motor JA: I'll do all I can to help. How long have you been dealing with this? Customer: a month. my drill died and no parts for repair JA: Do you plan on doing… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have an Refrig Model ABT318FFDW. There are two pre drilled
I have an Amanda Refrig Model ABT318FFDW. There are two pre drilled holes for mounting the ice maker, one above the other, but the ice maker mounting brackets require holes that are on same horizontal… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
244 satisfied customers
How do I drill out a greenwald money box. Since we lost our
How do I drill out a greenwald money box JA: I'll do all I can to help. How long have you been dealing with this? Customer: Since we lost our key JA: Do you plan on doing the work yourself? Customer: … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I drilled a 3/8 hole through the back of a kitchen aid 5.7
I drilled a 3/8 hole through the back of a kitchen aid 5.7 cu in, I did not hit anything but has stopped cooling? … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,785 satisfied customers
I need to drill some holes into my fridge 1 through door 2
hi i need to drill some holes into my fridge 1 through door 2 into outer skin on door and 1 through side or back do you know where the pipes are? … read more
Joel Swenson
Joel Swenson
High School or GED
3,268 satisfied customers
I have to modify a 5 cu ft Magic Chef freezer by drilling
I have to modify a 5 cu ft Magic Chef freezer by drilling holes in the side to insert tubing … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,860 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x