Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Model # JCD2389GES how do I unlock the ice and water

Customer Question
model # *****...
model # ***** how do I unlock the ice and water dispenser
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
2/24/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,756
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Find the KEYLOCK symbol on the unit, press that button 3 times withing 10 seconds to unlock the control.

I am just a tech and payment for our work is on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thank you. It worked
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Great!

All I ask is please use the STAR rating system to rate me before leaving thanks!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,756
18,756 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
How do you unlock the icemaker. Model KSF26C4XYW03
How do you unlock the icemaker JA: What's the make and model? And can you guesstimate how old it is? Customer: Model KSF26C4XYW03 KitchenAid JA: Do you plan on doing the work yourself? Customer: Yes J… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My whirlpool side by side refrigerator ice dispenser and
my whirlpool side by side refrigerator ice dispenser and water dispenser are not working. The control panel is unlocked and I checked the inlet pump and seems to be working since my ice maker is makin… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Maytag Model MSB27JC2XAMOO. The serial number is
I have a Maytag Model MSB27JC2XAMOO. The serial number is ***** The dispenser (ice and water) is locked and I am unable to get dispenser unlocked. I don't have the owners manual for the refrigerator P… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,756 satisfied customers
I have a brand new Jenn Air model JFFCC72EFS00 installed two
I have a brand new Jenn Air model JFFCC72EFS00 installed two days ago. The "Locked" button above the ice/water dispenser is going off with 3 alarm sounds. I've tried pressing it for 3 to 5 seconds but… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
We have a Kitchenaid side by side refrigerator model number
we have a Kitchenaid side by side refrigerator model number KSRP25FNSS00 the water and ice dispenser in door is locked and the directions in the manual are not unlocking this function. Any ideas on ho… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My Samsung Refregerator/ Model number RF25HMedBSRAA is locked
My Samsung Refregerator/ Model number RF25HMedBSRAA is locked and the ice maker is off. How do I unlock and start the ice maker again?… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Maytag refrigerator model msb27c2xam00- i have locked
I have a Maytag refrigerator model msb27c2xam00- i have locked the water/ice and don't know how to unlock it… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
We are not able to get water or ice to dispense. It is making
We are not able to get water or ice to dispense. It is making ice but will not dispense and water will not dispense. We have checked the auger and it moves freely. What else can we do?… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
Jenn-Air Side By Side Model JCD2295KEP. Recently replaced water
Jenn-Air Side By Side Model JCD2295KEP. Recently replaced water head and new water filter. Ice maker is making ice, but nothing is being dispensed through dispenser. The lock/unlock button stays on co… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
model - MFI2568AEB, serial 10614966jn our ice maker dispenser
model - MFI2568AEB, serial 10614966jn our ice maker dispenser jammed, when trying to unlock and remove try where ice is stored, unable to unlock...it seems jamed... hit on side but still not able to u… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I took a lot of water out at one time and the filtered water
I took a lot of water out at one time and the filtered water part of the refrigerator on the outside of door quit working. I had a service man come look at it . He tried to find a reset button but cou… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
have a whirlpool lice maker dispence buttons on the door the
have a whirlpool lice maker dispence buttons on the door the ice button will not dispense the ice ack's as if in the lock mode how do you release it?… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I was filling a pitcher with water from the door dispensor.
I was filling a pitcher with water from the door dispensor. There was a beep and the water stopped. Further check revealed the entire keypad locked up. If you push a button, try and dispense ice or wa… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a kitchenaid fridge that the lockout light is on and
I have a kitchenaid fridge that the lockout light is on and the water abnd ice will not come out. I have unplugged and replugged> nothing. any suggestions?… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Good afternoon guys, I have a GE Profile refrigerator, and
Good afternoon guys, I have a GE Profile refrigerator, and I don't know the exact model but it is 3 years old and is a side by side. My problem is that the ice maker will not dispense, and it won't gi… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
We have a french door, freezer on the bottom refrigerator with
We have a french door, freezer on the bottom refrigerator with an ice and water dispenser in the door. The water dispenser was apparently engaged for too long and is now locked, as well as the keypad … read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
the ice dispenser and water dispenser on my kitchen aid makes
the ice dispenser and water dispenser on my kitchen aid makes ice...but not will dispense ice or water. Its a kitchen aid side by side withe the little motor in the back part of the freezer Is ther an… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have locked the ice and water controls on the door by holding
I have locked the ice and water controls on the door by holding the lock button 3 seconds how do I unlock the controls on the door.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x