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My microwave fan has stopped working

Customer Question
my microwave fan has stopped working
Submitted: 2 years ago.Category: Appliance
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Answered in 5 minutes by:
2/24/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Do you hear a click when you press the Fan button from the control?

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Customer reply replied 2 years ago
no
Customer reply replied 2 years ago
no clicks
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Ok normally when that happens it is a control issue causing the fans not to work. Basically the control board is not seeing the input. This was a common failure on the Samsung units. The bad news is like many Samsung products the part in no longer available...SEE PART #1 at this link so you will not be able to fix it and further hardly anything is available for the unit so I would use it as is or get a new one honestly.

I am just a tech and payment for our work is on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

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Customer reply replied 2 years ago
well that doesn't help - so we will use it without fan and when the item burns out or whatever we will buy another from another manufacturer - have a good day
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

I am sorry please do not kill the messenger, without parts it is hard to fix these...sorry

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