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I have a GE French door refrigerator that makes a very loud…

Customer Question
I have a GE...

I have a GE French door refrigerator that makes a very loud rattling sound. It is coming from the top right.

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Only that it is loud & does not happen all the time.

Submitted: 2 years ago.Category: Appliance
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Answered in 16 minutes by:
2/24/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,261
Experience: 9+ years being an appliance technician with factory training.
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Do you have a full model number located on a sticker near the ceiling of the refrigerator section so I can see what would cause the noise is the top right corner? Also, if you open any door does the noise go away?

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Customer reply replied 2 years ago
Model # *****
No the noise does not go away when I open the door.
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

OK perfect, if the noise doesn't go away when you open the door, can you check and see if the noise may be coming from behind that back center vent inside the refrigerator against the back wall?

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Customer reply replied 2 years ago
No I that fan was replaced.
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

You're going to have to do more investigation because what you're telling me doesn't make sense. You can track down the noise, but there is nothing in the upper right corner of the refrigerator so you need to figure out where the noise is coming from.

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Customer reply replied 2 years ago
Exactly when I put my hand on the outside of the top right side panel I can feel the vibration. It is very loud
Appliance Technician: Sean F., Customer Service replied 2 years ago
Sean F.
Sean F., Customer Service
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Satisfied Customers: 202
Experience: Appliance Tech at Appliance Repair
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Hi my name is***** am a different tech. Do you have cabinets built around your refrigerator?

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Customer reply replied 2 years ago
Top and left side. The water filter is on the right. When I changed it 3 weeks ago the noise stopped for 2 days. Then started again.
Appliance Technician: Sean F., Customer Service replied 2 years ago

O.K try getting water from your unit and see if it makes noise.

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Customer reply replied 2 years ago
Ithe is ice only and when
Customer reply replied 2 years ago
I
Customer reply replied 2 years ago
I do not think you can help me.
Appliance Technician: Sean F., Customer Service replied 2 years ago

how often does it make noise?

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Appliance Technician: Sean F., Customer Service replied 2 years ago

I think you are right. I don't think I will be able to help. Sounds like you will in a tech to come out and be able to put hands on to find were your noise is coming from. Your noise/vibration is coming from another location and then just vibrating to the top right.

Best of luck.

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Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
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Satisfied Customers: 18,752
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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I am a different tech could you take a video of it and upload it?

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