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RE: Samsung DW80F600UTS. I press start, select cycle, close…

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RE: Samsung DW80F600UTS. I press start...
RE: Samsung DW80F600UTS.
I press start, select cycle, close door, 3 blue progress lights come on front door, machine sits idle for 10 or so minutes and powers down.
Operations completed:
Re-Boot (unplug)
Clean screens (took apart down to the pump)
Press and hold start button
Purchased new control board - $100
Tried different cycles
Submitted: 2 years ago.Category: Appliance
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Answered in 56 minutes by:
2/23/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Are any error codes coming up on the unit?

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Customer reply replied 2 years ago
None
Customer reply replied 2 years ago
I'm not a the machine, but can be shortly.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

ok

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Customer reply replied 2 years ago
I'm at the machine
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

What exactly is flashing when it starts and does it fill with water?

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Customer reply replied 2 years ago
No flashing lights no action at all. The only thing lit is the cycle selection and the three progress lights on the face.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Does it fill or try to fill?

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Customer reply replied 2 years ago
Nothing. If I press and hold START, the pump runs and tries to empty, but that's all I can get anything motorized to run.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Which board did you replace?

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Customer reply replied 2 years ago
The control board located on the front bottom of the machine, next to where the AC feed is.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Ok is the unit still full of water?

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Customer reply replied 2 years ago
No
Customer reply replied 2 years ago
The drain function works.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

OK give me a few I am checking some things on your model

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Customer reply replied 2 years ago
No Problem
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Is normal heavy delicate or Smart Auto flashing?

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Customer reply replied 2 years ago
Nothing flashing. Only thing lit is the cycle that is selected and the 3 blue lights on the face. Then everything shuts off after about 10 minutes.
Customer reply replied 2 years ago
It's in service mode
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

OK here are the two tables run the unit and see if all functions work, if they do I would say something is wrong with the door latch itself.

I am just a tech and payment for our work is on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

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Customer reply replied 2 years ago
Smart Auto + Heavy + Child Lock + 6 and 9 hr. Delay Start + Low Rinse indicators are on.
Customer reply replied 2 years ago
Mode 4 did not show on the attachments you sent.
Customer reply replied 2 years ago
You there?
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Yes I had stepped out let me get it for you

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Customer reply replied 2 years ago
While you were gone I found these sheets online, but know what. The "Smart Auto" and "Heavy" are lit, as well as others.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

DOes it run through all the diagnostic tests?

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Customer reply replied 2 years ago
Do I just put it in service mode and close the door?
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Yes and then test all the functions fro what you have happening it sounds like the door switch is not working.

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Customer reply replied 2 years ago
It wasn't doing anything, I opened the door pressed normal, closed it, it started filling, stopped for quite a while, I opened the door, held start down to drain it, it drained then automatically started a wash cycle by itself! It's running now, but I don't know what the hell!
Customer reply replied 2 years ago
If it was the door switch, it wouldn't be doing what it's doing right?
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Ok can you get it to fill again?

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Customer reply replied 2 years ago
It started filling and running through a cycle by itself.
Customer reply replied 2 years ago
I don't get it, we didn't do anything! What I want to see is if it completes this cycle and I can manually start it again.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Yes you did a hard reset by putting it into diagnostic mode, let me know

I am just a tech and payment for our work is on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

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Customer reply replied 2 years ago
Dishwasher still not working. Once I have it in service mode, what do I do?
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

I would like you to know that I am a tech that works for the site, the payment you made to the site is not fully credited to me, further the only way I actually receive any payment for my time by the site is by you selecting a STAR using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

I can continue to work with you but please understand I have not been credited anything for my time. If you could supply a rating I would appreciate it so at least I know I am not working for free.

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Customer reply replied 2 years ago
Of course I am going to rate you, but I don't know what to rate because there have not been any results. While you were away, I got on line and figured out how to get the thing in service mode. What to do when in service mode is the question.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

I am not sure what you mean what do you not know how to do in service mode?

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