Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My GE fridge portion is not working, but the bottom freezer…

Customer Question
My GE fridge portion...

My GE fridge portion is not working, but the bottom freezer is fine. The back coils are clean - no dust. I can feel air blowing out the back of the fridge. I do not hear any sounds from the fridge section. The light sensor is turning on and off. I have unplugged the fridge to see if defrosting works. Any other suggestions?

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

What would you like to know?

Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 19 minutes by:
2/23/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,781
Experience: 9+ years being an appliance technician with factory training.
Verified

Do you have a model number so I can better assist you? The model should be located on a sticker near the ceiling of the refrigerator section.

Also, how long did you unplug the fridge for?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,781 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
my control panel on my ge profile refrigerator is dead. the
my control panel on my ge profile refrigerator is dead. the fridge seems to be working normal though. the fridge is about two years old. none of the buttons on the front are lighting up or working inc… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
We need to lock the wheels on our new LG 22.7 cf bottom freezer
We need to lock the wheels on our new LG 22.7 cf bottom freezer refridgerator. We picked it up so there was no delivery person to ask. Can you help??… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
I have an Amana Bottom freezer door handle that is coming loose
I have an Amana Bottom freezer door handle that is coming loose (not tight against the door ~1/2 inch of play) I cannot find the mounting screws. Any Idea how I can tighten it up (before it gets rippe… read more
Tyler Z.
Tyler Z.
Appliance Doc
87,781 satisfied customers
On a bottom freezer refrigerator we lost power for a few
on a bottom freezer refrigerator we lost power for a few second and now on the display it has 88 88, will not do anything … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kenmore Elite bottom freezer refrigerator and the
I have a Kenmore Elite bottom freezer refrigerator and the ice maker is not working. Model #(###) ###-####Serial #309MRPGU7120. What can I do? … read more
lm0494
lm0494
7 satisfied customers
MY FRIDGIDAIRE GALLERY FRIDGE WITH BOTTOM FREEZER: RETAINING
MY FRIDGIDAIRE GALLERY FRIDGE WITH BOTTOM FREEZER: RETAINING WATER THAT FREEZES IN FREEZER … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The bottom freezer needs to be defrosted ... help. The
the bottom freezer needs to be defrosted ... help. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I just received a new bottom freezer refrigerator. The
Hello I just received a new bottom freezer refrigerator. The delivery guy told me to wait 24 hours before plugging it in. Is that necessary? I do not see that anywhere on the manual... … read more
Joel Swenson
Joel Swenson
High School or GED
3,829 satisfied customers
I have a kenmore elite bottom freezer refrigerator, it was
I have a kenmore elite bottom freezer refrigerator, it was leaking water out the front so i went online and found a place that explained how to clean out the drain tube, which i did, but for some reas… read more
Joel Swenson
Joel Swenson
High School or GED
3,829 satisfied customers
Kenmore elite bottom freezer refrigerator 795.74023.412 not
kenmore elite bottom freezer refrigerator 795.74023.412 not cooling … read more
Rusty S
Rusty S
Technician
282 satisfied customers
Water is collecting under bottom freezer panel, freezing and
Water is collecting under bottom freezer panel, freezing and dripping into refrigerator. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Water in bottom freezer drawer. Its a maytag with bottom
water in bottom freezer drawer JA: What's the make and model? And have you checked the settings recently? Customer: yes its a maytag with bottom freezer JA: Do you plan on doing the work yourself? Cus… read more
Tyler Z.
Tyler Z.
Appliance Doc
87,781 satisfied customers
How do I remove the bottom freezer drawer on a Fisher and
How do I remove the bottom freezer drawer on a Fisher and Paykel 3 door fridge … read more
AppTech8579
AppTech8579
1,770 satisfied customers
How to remove Samsung bottom freezer drawer?
How to remove bottom freezer drawers from Samsung RF217acpn/XAA?… read more
Appliance Parts
Appliance Parts
82 satisfied customers
What is the cubic foot capacity of Kenmore refrigerator with
What is the cubic foot capacity of Kenmore refrigerator with bottom freezer model # 795-75286402 ?… read more
Tyler Z.
Tyler Z.
Appliance Doc
87,781 satisfied customers
The control display on my Maytag Refrigerator has no lights
The control display on my Maytag Refrigerator has no lights on. The refrigerator is still working and the interior lights are on. The icemaker and water do not work because they are part of the contro… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a GE profile refrigerator /bottom freezer PFSS6PKWASS
I have a GE profile refrigerator /bottom freezer PFSS6PKWASS that has been leaking water in the refrigerator pooling under the deli tray. I removed the deli tray and bottom 2 shelves then removed the … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,781 satisfied customers
What does troubleshooting code 67 mean on LG refrigerator its
What does troubleshooting code 67 mean on LG refrigerator it's a bottom freezer, model # XXXXX… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x