Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Frigidaire venice electric wall hanging fireplace model wlvf…

Customer Question
Frigidaire venice electric wall hanging...
Frigidaire venice electric wall hanging fireplace model wlvf 10342 remote control is not working. where can I find a replacement remote control?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 48 minutes by:
2/23/2016
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can you find any part number on the old remote? This is made by DANBY which is a company in China. I would have to cross reference to it.

Ask Your Own Appliance Question
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Thanks, look inside the battery compartment for a number, there could be one there.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Nothing inside either.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

I cannot find anything on this unit, sorry, I will opt out, and hopefully another expert will know where there is one

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Hope somebody can find something
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,256
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The problem is that the remote and receiver must be matched. That fireplace was an imported model with NO tech support. It is actually a Warm House product, only labeled Frigidaire as a sales tool. The link below is to some remotes and receives but they are half the cost of a replacement fireplace.

CLICK HERE

Ask Your Own Appliance Question
Customer reply replied 2 years ago
cost aside if we were to match remote and receiver, do all these brands communicate with the Warm House model? which would you recommend that would communicate properly? how would it communicate? where would we place the receiver to have it communicate correctly? etc... any assistance would be appreciated.
Customer reply replied 2 years ago
is there a way we can manually change temperature on our model?
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

I cannot find any technical info on your exact model. Can you post a picture of how it is connected now (the receiver)?

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

On that model, it looks to be part of the display panel. You won't be able to use a universal remote. I don't see an happy ending as I cannot even find a replacement for any of the electronics on that unit. These imported models are not designed to be serviced. They are basically a disposable product for the most part.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thanks for your help. Let's close this story with a thanks😊
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

You may try calling the retailer you bought it from, they may trade it out as a courtesy for you. Take care, thank you.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,256
25,256 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,256 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
have a heat-n-glo fireplace with wall switch to turn off and
have a heat-n-glo fireplace with wall switch to turn off and on. now it will not turn off. have replaced wall switch, but sill will not turn off. thanks… read more
Kelly
Kelly
Appliance Technician
25,256 satisfied customers
I have a Insta Flame fire place and i need parts Model#DV32.
I have a Insta Flame fire place and i need parts Model#DV32. The part I am looking for is connacted to the gas valve by two wires and one sencor to the pilot to prove it it is going which in turn open… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
584 Proflame plus Transmitter needed to control gas fireplace
584 Proflame plus Transmitter needed to control gas fireplace [email protected]… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I want to know how to change the LED light on a DGE5660HM
Hi I want to know how to change the LED light on a DGE5660HM AEG rangehood? There does not appear to be a way outside of removing the rangehood from the flue? Which involves getting plumbing support! … read more
Dales-Electronic
Dales-Electronic
1,043 satisfied customers
I have a Thermador 6 burner gas cooktop. Did a lot of
i have a Thermador 6 burner gas cooktop. Did a lot of cooking yesterday....cleaned the top of it.....now no burners will light. There is no gas coming out of the burners. Did I bump something? Need he… read more
Ray
Ray
Appliance Repair Technician
High School or GED
319 satisfied customers
I just purchased a house with a gas log type fireplace.
Hello, I just purchased a house with a gas log type fireplace. Superior DT 600CMN. I followed the lighting instructions, pushing the knob that I turned to "Pilot" for 30 seconds, then lighting the pil… read more
Kelly
Kelly
Appliance Technician
25,256 satisfied customers
My pilot will light and stay on but gas valve is not opening
Hi my pilot will light and stay on but gas valve is not opening to burner … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Charmglow fireplace lights up but heater does not come on
Charmglow fireplace lights up but heater does not come on looks like switch for that might be sprung … read more
Rusty S
Rusty S
Technician
194 satisfied customers
Where can I get a CONTROL BOARD for Heat and Glo electric
Where can I get a CONTROL BOARD for Heat and Glo electric fireplace Model CF 750 E-B.Serial Number ELO51725.Thank you.George … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My stove start and run a few min then goes out filling up
my stove start and run a few min then goes out filling up with smoke i have clean out pipe from stove thur wall and flue clean heart fan excuhgt fan good brand of pelletts new main bord can you help … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Insulation on top of firebox top has deteriortate, is it
Insulation on top of firebox top has deteriortate, is it necessary to have it on it, and if so how can I order replacement? We have had our heater only one season purchased it in August 2015. and it i… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Charmglow propane ventless fireplace and the blower
i have a Charmglow propane ventless fireplace and the blower motor needs to be replaced. there are 2 model #s both of witch seem to be invalid … read more
JohnF2015
JohnF2015
High School Diploma
1,197 satisfied customers
I have a Charmglow ventless fireplace Model no. PF06-YJLF-F
I have a Charmglow ventless fireplace Model no. PF06-YJLF-F that has trouble staying on. is it the oxygen sensor? can I get this part? … read more
JohnF2015
JohnF2015
High School Diploma
1,197 satisfied customers
how do you remove a Buck Stove insert
how do you remove a Buck Stove insert?… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
My Majestic gas fireplace starts with a loud bang and makes
My Majestic gas fireplace starts with a loud bang and makes a blow-torch type roar as it runs. I just cleaned it. What did I do wrong?… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
Do I have to keep the flu open when only the pilot light is
Do I have to keep the flu open when only the pilot light is lit in my Desa fireplace? In other words, can I open the flu only when having a full fire in the fireplace & keep the flu closed when just t… read more
Dave B.
Dave B.
High School or GED
19 satisfied customers
I have a Charmglow Pure Comfort Solutions ,, Model 3CGN250TE-C.
I have a Charmglow Pure Comfort Solutions ,, Model 3CGN250TE-C. After running it for about 2 weeks, noticed a black soot on all the walls and curtains in a couple of rooms. There has also been several… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
My Charmglow Electric Fireplace is no longer turning off on
My Charmglow Electric Fireplace is no longer turning off on its own (as it used to do) when the room temperature reaches a certain degree, and the thermostat doesn't seem to register any varying degre… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x