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This is a frozen defrost drain line and possibly the door was left ajar. You need to remove the items from the freezer and drawer, plus rear panel in the freezer. There is a defrost drain pan under the evaporator you have to defrost and then find the drain hole in the center and clear that out. You can use hot water and a turkey baster, steamer or air compressor to clean it out and make sure it drains then put it back together and all should be fine.
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