Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ? open the freezer door on the interior wall will be the FULL model number .
And where is the noise coming from ? top ,bottom ,fresh food section ,freezer section.
And where is the noise coming from ?
Ok I have no way of going back Like 8 months to see the conversation from back then.
About the only thing in the freezer that could make the noise is the icemaker of the Evaporator fan motor behind the rear interior wall.
when we last talked was if for this same reason?
And if so what did you have to do to get the noise to stop then ?
Ok when you say control card !
I`m suspecting you mean the control board.
And the compressor is up on top of the unit .
I still suspect that it is ice hitting the fan blade , if you open the freezer door you should be able to see if you have any frost or ice on the rear interior freezer panel
You have to record the noise and put it on youtube and then give me the address to it.
I can also call you if you would like .I can send you am additional service offer !
no pulling the unit out will not help you at all .
no way to get to anything from the rear of the unit!
If the noise is in the freezer doing any work up top will not help at all
And nothing in behind the unit will make noise in the freezer.
And the noise is from inside the freezer area correct? top ,bottom center
ok no problem !
I see you have not rated me as of yet!
I`m trying to get my questions caught up for the end of the month Even after you rate me if you have a question just reply back to me, I will still assist you ,but rating me is the ONLY way I get paid for my time
Hello I am a different tech and was notified Whirpool Mastertech will not be available for a bit.
That sounds like the freezer fan is vibrating on the housing causing that pulsating noise I could hear the pattern when you opened the freezer door. Can you get to the fan?