Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My 20-year old Sears Kenmore Cold Spot refrigerator died…

Customer Question
My 20-year old Sears Kenmore...
My 20-year old Sears Kenmore Cold Spot refrigerator died while I was on vacation. For some time now it had been making a rattling/clacking/vibrating noise whenever the motor/compressor cycled off, but functioned properly otherwise. Its a 21 Cu Ft fridge with ice maker that works. It doesn't appear that the back is removable, so I can't see the motor or compressor. There appears to be a fan assembly in the freezer section. What needs to be repaired, the compressor, the motor, or what? The light comes on when the fridge is plugged in, and there is no electrical smell of burned out components.
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
2/22/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,562
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

The rear lower inspection cover is removable!

And the noise it sounds like your were hearing is the compressors internal mounting had broke loose.

Can you hear the unit doing any humming or clicking from the rear every so often?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

With it being the compressor broken loose internally with the unit being the age that it is .

I would not recommend repairing it a new compressor ,drier and refrigerant and labor will run you well over $500.

Replacing the compressor is a Repair that would require a EPA certified refrigerant service person.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Do you still need assistance on your question?

If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

I see you have not rated me as of yet!

I`m trying to get my questions caught up for the end of the month

This is NOT a free web site .
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,562
13,562 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Whirlpool WRF993FIFM00 Fridge and freezer not cooling. 2
Whirlpool WRF993FIFM00 Fridge and freezer not cooling … read more
lm0494
lm0494
7 satisfied customers
There is a horrible plastic smell coming from my Kenmore
There is a horrible burnt plastic smell coming from my Kenmore refrigerator. It smells just like my old fridge when the compressor relay burnt out. The repair man told me there is nothing wrong with t… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Frigidaire side by side fridge smells as if an electrical
My Frigidaire side by side fridge smells as if an electrical component has burned. I removed the defrost timer and it does not smell. I removed the cover in back of the freezer and all appears normal.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
After years of running with no issues, my Kenmore through the
After years of running with no issues, my Kenmore through the wall air conditioner died. I replaced the main power board (as suggested on this site) and it worked for a week and then died. I replaced … read more
Master Tech
Master Tech
Whirlpool Master Technician
Vocational, Technical or Trade Scho
13,562 satisfied customers
GE Profile TFH24PR refrigerator smells like electrical burn
GE Profile TFH24PR refrigerator smells like electrical burn inside freezer and food compartment. I had just replaced defrost timer in food compartment and defrost thermostat in freezer attached to coi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hi there, I have Kenmore 20 Porcelain plus that is not cooling
Hi there, I have Kenmore 20 Porcelain plus that is not cooling completely. It will temporarily get cold in fridge section and freezer, but for the last couple of weeks has intermittently gotten cool e… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Our Sears side-by-side refrigerator, model 106.54573300, purchased
Our Sears side-by-side refrigerator, model 106.54573300, purchased on 6-5-2003 emitted a burnt wiring/electronic component smell last night. All the food in the freezer unthawed and the temperature in… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kenmore upright freezer model 253.26423100 that is
I have a Kenmore upright freezer model 253.26423100 that is emitting a kind of a high pitched vibration noise and has stopped freezing. It is warm inside now and I'm wondering if there is anything I c… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
the fan is blowing, but its not getting cool in both the fridge
the fan is blowing, but it's not getting cool in both the fridge or freezer. what's the problem?… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Maytag 21.9 Cu ft. bottom-freezer refrigerator made a pop sound
Maytag 21.9 Cu ft. bottom-freezer refrigerator made a pop sound and smells like electrical fire. No visible smoke. Fridge and freezer appear to be working still. All light bulbs intact. Smell seems to… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a KitchenAid Superba side by side model # KSRS25QGWH00
I have a KitchenAid Superba side by side model # XXXXX that suddenly stopped cooling. The condenser fan and lights work, but the compressor does not seem to be working. Have thoroughly cleaned the coi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
have whirpool side by side fridge 14 years old; compressor
have whirpool side by side fridge 14 years old; compressor doesn't work; hearing click-zzzz-click. how to test if it is just starting circuit or coompressor?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
my whirlpool dishwasher is making a hum/gring sound in the
my whirlpool dishwasher is making a hum/gring sound in the doos with a burning smell. model gu1200xtlq0 is it worth fixing. it is 7 years old.… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Have a kenmore elite side by side refrigerator. The unit is
Have a kenmore elite side by side refrigerator. The unit is running but smell something is burning coming from the back of the fridge. Although the fridge is running, the freezer section is not cold e… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a GE 18 cu. ft. Refrig. with top door freezer & factory
I have a GE 18 cu. ft. Refrig. with top door freezer & factory installed ice maker that was made in Aug. 2006. Don't have the model number with me here at home. The compressor is tripping out. Found o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
How to replace the evaporator fan motor in a Kenmore Series
How to replace the evaporator fan motor in a Kenmore Series 20 Refrigerator. I purchase the motor from a Sears Parts dealer. Thanks… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
my refrigerator is 7 years old Kenmore side by side . The
my refrigerator is 7 years old Kenmore "side by side". The compressor is not working. The fan and lights work and compressor only feels warm when the fridge is plugged in. Is the fridge worth repairin… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Kitchenaid side by side KSRS25 - freezer not functioning.
Kitchenaid side by side KSRS25 - freezer not functioning. Is this a relay? Refrig side works fine - vents are clear, door closed. Just the freezer - just as cold as the refrig side.… read more
north durham appliance
north durham appliance
owner technition
appliance tech
158 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x