How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sean F. Your Own Question
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
Experience:  Appliance Tech at Appliance Repair
Type Your Appliance Question Here...
Sean F. is online now
A new question is answered every 9 seconds

We have a Panasonic Microwave Model NN-SA651S. Every so

Customer Question

We have a Panasonic Microwave Model NN-SA651S. Every so often when we start it, the timer runs but the light turns on only for a couple second, and the microwave itself doesn't turn on at all. The problem can be fixed by unplugging the microwave and plugging it back in after a few seconds. This does not always work on the first try but does eventually.
Submitted: 1 year ago.
Category: Appliance
Expert:  Sean F. replied 1 year ago.

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my eyes & ears! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem. Thank you for excepting me for you appliance issue. I'll be right with you and please don't forget to rate my service at completion.

*****What happens after that couple seconds when the microwave don't come on. Do you stop it or does it stop itself?

Expert:  Sean F. replied 1 year ago.

Are you still needing help?