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I have a Maytag Gemini model number Mer 6770 AAW,AAB,AAC. I…

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I have a Maytag Gemini...
I have a Maytag Gemini model number Mer 6770 AAW,AAB,AAC. I didn't have the manual and didn't realize I could only clean one oven at a time( Saw that info after my problem arose). I came downstairs the oven was beeping and a code was flashing across the screen. With no glasses on I thought it was just saying it was finished the cleaning cycle. Now both oven doors are locked how do i unlock them?
Submitted: 2 years ago.Category: Appliance
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Answered in 12 minutes by:
2/20/2016
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,991
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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Hello, this is Dave and I'm happy to help you. We need to know the code. Here is how to get the code to display in diagnostics. Enter the engineering mode by pressing the Bake Key of either oven, enter a bake temperature of 100ºF, then hold Bake down for 3 seconds within 30 seconds of initial Bake press. Let me know what you see.

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Customer reply replied 2 years ago
It says control locked
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Okay, see if it will allow you to get into the set up mode. Press the 0 button and then press the 4 button.

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Customer reply replied 2 years ago
It says control unlocked press auto set to change. when I press AutoSet nothing happens
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

After it says control unlocked can you select a bake or clean cycle?

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Customer reply replied 2 years ago
When I hit bake It beats Then the Control locked Message appears 2 times then goes away
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Unplug the stove or turn off the breaker for two minutes and then when you turn it back on see if the control will respond. Since there are two separate lock motors this seems to be all related to the control.

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Customer reply replied 2 years ago
The doors unlocked But now when I try to use the bake mode, The control lock message comes up again
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

We have progress. Try this again; Press the 0 button and then press the 4 button.

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Customer reply replied 2 years ago
Getting the same message as before when I do that Control on locked press auto set to change
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

The oven has cooled to room temperature? and if you press cancel does it beep?

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Customer reply replied 2 years ago
I don't think the cleaning mode ever started. The ovens are cold and when I press cancel it beeps
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Do you get a beep when you press any of the other buttons?

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Customer reply replied 2 years ago
It beeps and then control lock message comes up
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Okay, it is definitely control locked and it won't accept the command to unlock. My only other suggestion is to turn off the power for longer, about 30 minutes and then try the control unlock procedure several more times. If this doesn't work the control will need to be replaced. I will look it up while we wait.

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Customer reply replied 2 years ago
Did you reply to my last Response I don't see anything?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Your last message I saw said it beeps and says control locked.

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Customer reply replied 2 years ago
Ok I'll unplug it for 30 minutes. Should I just keep the text thread going or is the way I can contact you back directly other than a phone call.. Unfortunately I don't have the additional money for the phone call
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

No need for the phone call. You can just reply this same way. The control is # ***** but it is $428 !!!!! Let's hope the time unplugged works!

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Customer reply replied 2 years ago
Omg ..okay
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Yes, sorry for the bad news. Pray this works.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Do you still need help? Did longer time unplugged work?

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