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Making ice notdumping

Customer Question
making ice notdumping
Submitted: 2 years ago.Category: Appliance
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Answered in 3 hours by:
2/18/2016
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the complete model number of the unit please?

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Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Do you still need help?

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Customer reply replied 2 years ago
Looks like Rebecca used the wrong f**king email
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

I do not know a Rebecca, Do you still need help though?

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Customer reply replied 2 years ago
That's whomever used this email. This is the response I got. But no don't need helpHi rebecca,
Chas has responded to your question:
"I do not know a Rebecca, Do you still need help though?
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,108
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the ice is getting frozen okay, either the temperature inside the freezer is too warm and not closing the thermostat or the ice maker is faulty. The freezer temperature must be below 10* F for the ice maker to cycle correctly.

May I please have your model number so I am able to provide you with accurate, model specific information?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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