Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a kitchen aid superba convection oven. the display…

Customer Question
hi i have a kitchen...
hi i have a kitchen aid superba convection oven. the display has been working intermittently so i removed the panel to take a look to see if there were any loose wires. the display lit up for a short time before it faded away again. when it did light up for about 30 seconds i saw PF then f2 e1. now the buttons do not respond and i cannot control the oven
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 minutes by:
2/18/2016
Appliance Technician: Sean F., Customer Service replied 2 years ago
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
Experience: Appliance Tech at Appliance Repair
Verified

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my eyes & ears! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem. But be advised there are some issues that require special tools to analyze or repair the problem. Thank you for excepting me for you appliance issue. I'll be right with you and please don't forget to rate my service at completion..

Can you please provide the full model number off the unit.

E1 stands for keypad is not connected.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Ykgrc608ls0
Appliance Technician: Sean F., Customer Service replied 2 years ago

Thanks you. Sounds like you might have unplugged or loosened up the ribbon from the keypad to the control board.

Ask Your Own Appliance Question
Appliance Technician: Sean F., Customer Service replied 2 years ago

What you will want to do is to open up the panel again and check if ribbons are seated properly.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
looks like they are seated properly but looks like one of the ribbons is slightly torn
Appliance Technician: Sean F., Customer Service replied 2 years ago

Can you please send a pic of the one that looks torn. If my memory is correct I believe one of the ribbons as a slit in it.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
can i email or text it?
Appliance Technician: Sean F., Customer Service replied 2 years ago

Sorry no. give me a min to see if I can look up the ribbon to see if there is a slit on it

Ask Your Own Appliance Question
Appliance Technician: Sean F., Customer Service replied 2 years ago

Is the rip a long rip or small rip. And does rip go across the ribbon

Ask Your Own Appliance Question
Appliance Technician: Sean F., Customer Service replied 2 years ago

Are you still with me?

Ask Your Own Appliance Question
Appliance Technician: Sean F., Customer Service replied 2 years ago

I am check in with you to see if you still need help?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sean F. Your Own Question
Sean F.
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
202 Satisfied Customers
Experience: Appliance Tech at Appliance Repair

Sean F. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
WE HAVE A KITCHEN AID RANGE SUPERBA MODEL #KGRC707LBSO.
WE HAVE A KITCHEN AID RANGE SUPERBA MODEL #KGRC707LBSO. DISPLAYING F2:E1 ERROR CODE WITH FREQUENT BEEPING. CAN WE FIX THIS OURSELVES? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
just replace control board in kitchen aid convection double
just replace control board in kitchen aid convection double oven moldel keds207dbl9 when i trun on power get pf code then it changes to e1 f2… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I HAVE A SUPERBA CONVECTION OVEN WITH STOVE TOP BUILT-IN WITH
I HAVE A SUPERBA CONVECTION OVEN WITH STOVE TOP BUILT-IN WITH DIGITAL CONTROL PANEL ON FRONT. THE DISPLAY STOPPED WORKING SEVERAL YEARS AGO BUT WE USED IT ANYWAY KNOWING MORE OR LESS WHERE TO TOUCH. Y… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a kitchen aid superba built in double oven. Model KEBC278K550
I have a kitchen aid superba built in double oven. Model KEBC278K550 as best I can read. Last two 5's could be S's. about 12years old. I am getting intermittent error message E1F2. So far it still wor… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kitchen Aid oven, model KGSC308Lsso, that I purchased
I have a Kitchen Aid oven, model KGSC308Lsso, that I purchased in 2004. Most times when I cook a turkey or chicken, or if liquid bubbles over on top of the stove, the oven turns off and displays an er… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Whirlpool Gas Range model # XXXXX Error code PF appears
Whirlpool Gas Range model # XXXXX Error code PF appears with the time still showing to the right. None of the keys on the touch screen pad work. Can't press a button to reset. Thought it was the contr… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a microwave-oven combination, model # XXXXX installed
I have a microwave-oven combination, model # XXXXX installed in 2006. Initial problem was when we tried to use the microwave the word "door" appeared on the display and the microwave wouldn't work. Th… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I cleaned my kitchen aid convection (superba) oven last night.
I cleaned my kitchen aid convection (superba) oven last night. As I tried to open the door after self-cleaning, the door would not open. The display panel is showing "door locked" and I cannot open th… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
had acode e6-f2 on my kenmore oven ( XXXXXXXXXXX Replaced
had acode e6-f2 on my kenmore oven ( XXXXXXXXXXX Replaced the touchpad and now the touchpad does bot respond to any commands. the clock displays with the PF code (power failure) I cannot clear it beca… read more
Peter
Peter
Service Manager
High School or GED
559 satisfied customers
Kitchenaid Superba gas range. Oven keeps shutting off and
Kitchenaid Superba gas range. Oven keeps shutting off and pad reads F2:E1 Will restart after leaving for awhile, then does same thing. Hard to cook the turkey this way with 20 people coming for dinner… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a Kitchen Aid Range Model KESC308 ..the oven stopped
I have a Kitchen Aid Range Model KESC308 ..the oven stopped abruptly while cooking and displayed an F2E1 code. Any idea what may have occurred ? Thanks John… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I just moved into a home built in 1996 with a Kitchen Aid Superba
I just moved into a home built in 1996 with a Kitchen Aid Superba double oven. My wife self cleaned the upper oven, and when it was close to finishing, it powered off and nothing on the panel is lit, … read more
JIM
JIM
OWNER
Vocational, Technical or Trade Scho
201 satisfied customers
Dear sir, I have a kitchen aid double oven kitchen aid superba
Dear sir, I have a kitchen aid double oven kitchen aid superba the power was shut off and when it was turned back on there was e1 f2 error messege what do I do to get to work Thanks Alan from Ct… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a Whirlpool self cleaning double oven Model RBD275PDQ12.
We have a Whirlpool self cleaning double oven Model RBD275PDQ12. The panel went blank after doing a self cleaning cycle. Just beeps ...- - - Then it displayed B6 FP for a few hours, but would not resp… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Greetings, I have a Whirlpool GE395LEPS03 gas stove and
Greetings, I have a Whirlpool GE395LEPS03 gas stove and oven, the problem is none of the touchpad buttons work. I replaced the control migration panel ($200) but the problem is not fixed. The clock ke… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a kitchen aid superba wall oven that will be 5 years
I have a kitchen aid superba wall oven that will be 5 years old in January. I just tried to put the probe into the oven and the PF light came on. We do not have a PF anywhere else in the house, and th… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a kitchen aid wall oven KEBS277DBL8. I am showing error
I have a kitchen aid wall oven KEBS277DBL8. I am showing error codes F2 E1. One error code list says the touchpad is disconnected (its not). Any ideas what might be the issue. Thanks for your help.… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
my 10 year old kitchenaid superba oven has locked controls
my 10 year old kitchenaid superba oven has locked controls and nothing will operate except the clock?? model #kebf177dww1… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x