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Ice is forming in the bottom of the freezer side of my sub…

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Ice is forming in...

Ice is forming in the bottom of the freezer side of my sub zero side by side. Sometimes water drips out on the floor. What can I do?

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Why would ice form in the bottom of the freezer side of my Sub Zero side by side?

Submitted: 2 years ago.Category: Appliance
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Answered in 3 minutes by:
2/17/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,266
Experience: 9+ years being an appliance technician with factory training.
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Ice only forms on the bottom of the freezer if the drain line has frozen oven and is backing up. You'd need to remove everything out of the freezer and remove the back panel inside your freezer in order to see the evaporator at the bottom of your freezer behind the back wall. Below the silver coils is a funnel called a "drain pan" and there is a small hole in this drain pan that leads to a dehydration pan down below the entire refrigerator. This hole is clogged so if it's frozen with ice, use a hair dryer and thaw all the ice out. Then shoot hot water down the drain hole with a turkey baster and clear out the drain hole. Once you have that cleared out you should be good to go again. You'll know it's clear because water will drain down the hole and not back up anymore.

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Customer reply replied 2 years ago
Thanks for your answer. We will try what you have suggested.
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

No problem and I'm glad I could help!

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